What you’ll need:
A verified email and phone number for account security features
Administrator (Admin) access to manage workspace-wide security settings
Recommended: Enable two-factor authentication (2FA) for all users
Keep in mind:
Only Admins can edit global security settings
Connected third-party integrations must meet Kommo’s security requirements
Kommo is designed to keep your customer data, conversations, and workflows secure — so your team can work confidently without compromising privacy or compliance.
How Kommo protects your data
Kommo uses industry-standard security practices to safeguard every interaction inside your CRM — from messages and leads to automations and reports.
With Kommo, you can:
Protect sensitive customer data with secure data storage and access controls
Control who can see or change data using roles, permissions, and 2FA
Meet GDPR and other global compliance requirements
Monitor account activity with logs and security tools
Security and data management features
Two-step verification
Add an extra verification step at login to prevent unauthorized access — even if a password is compromised. [Learn how to enable two-step verification →]
Export or delete your data
Download your workspace data or permanently delete records to meet legal, compliance, or internal policy requirements. [Learn how to export or delete your data →]
Backup and restore data
Protect against accidental changes or data loss with backups and restore options that help maintain long-term data integrity. [Learn how to manage backups and restore data →]
If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via WhatsApp. You can also hire a Kommo partner to do all the hard work for you.
Not a user yet? Sign up for our 14-day free trial or book a free live demo.