View and download invoices in Kommo

What you’ll need:

• Any paid Kommo plan (Base, Advanced, Pro, or Enterprise)

• Admin access in Kommo

• At least one completed order

Keep in mind:

• Invoices are created only for paid orders

• All invoices apply to the entire workspace, not individual users

• The invoice currency is USD

Kommo keeps all your order history, so you can quickly view past orders, check payment status, and download invoices anytime.

This article shows exactly where to find your order history and how to download invoices in just a few clicks.

View your order history

1. Go to Settings → Billing, open the Order history tab.

   Note: If you’re on a Trial and haven’t made any purchases yet, the Order history tab will not appear on your Billing page.

2. Check your orders.

Order history includes:

• Order number

• Date created

• Price

• Status (Paid, Pending, or Cancelled)

• Invoices for paid orders

Download an invoice

Once an order is paid, you can download its invoice at any time.

1. Go to Settings → Billing → Order history.

2. Click Download invoice.

3. Save the invoice on your computer.

The invoice will download as a PDF file, ready to save, print, or share.

Note: If invoice is not available for a download, you can request it by clicking the Request invoice button.

Kommo invoices include:

• Invoice number and date

• Company details

• Order details

• Total amount

This makes invoices suitable for accounting, reimbursement, or internal reporting.

Verify your order history

To confirm everything is correct:

• Check that all paid orders appear in Order history

• Verify dates and amounts

If something looks incorrect or an invoice is missing, contact Kommo support for help via chat in your workspace or WhatsApp.