# Kommo

> Knowledge base documentation for Kommo.

## Knowledge base

- [Getting started with Kommo](https://support.kommo.com/docs/getting-started-overview.md): Your quick-start guide to Kommo — learn how to set up your workspace, invite your team, and start managing leads in one place.
- [Kommo basics: how the platform works](https://support.kommo.com/docs/kommo-basics.md): Learn the core Kommo concepts and how leads, pipelines, messaging, automation, and AI work together in your daily sales flow.
- [Meet Kommo’s new left menu](https://support.kommo.com/docs/new-left-menu.md): Learn about the updated Kommo interface, focusing on the new left menu for easier navigation and quicker access to your tools.
- [Learn Kommo faster with live webinars and workshops](https://support.kommo.com/docs/workshops.md): Join live Kommo sessions to learn key features, avoid common setup mistakes, and start getting more value from your account.
- [Log in to Kommo](https://support.kommo.com/docs/login-kommo.md)
- [Create your first lead](https://support.kommo.com/docs/create-lead.md): Add your first contact or deal in Kommo and start tracking every step of your sales process in your pipeline.
- [Invite your teammates](https://support.kommo.com/docs/invite-teammates.md): Add teammates to your Kommo workspace so you can share leads, assign tasks, and collaborate on deals in real time.
- [Connect your first channel](https://support.kommo.com/docs/connect-channel.md): Link your first communication channel to Kommo and start managing all client messages from one shared inbox.
- [Log out of Kommo](https://support.kommo.com/docs/logout-kommo.md)
- [Explore and customize the Kommo interface](https://support.kommo.com/docs/kommo-interface.md): Learn how to navigate and customize your Kommo workspace to work faster, stay organized, and access the tools you need instantly.
- [Organize and track leads through your pipeline](https://support.kommo.com/docs/pipeline-usage.md): Learn how to use pipelines and stages in Kommo to track lead progress, manage deals visually, and keep your sales process clear and actionable.
- [Manage your Kommo account](https://support.kommo.com/docs/manage-account.md): Learn how to manage your Kommo account to configure personal, company, and workspace settings — and keep your CRM running smoothly.
- [Edit your profile information](https://support.kommo.com/docs/edit-profile-information.md): Learn how to update your personal details, login credentials, and preferences in your Kommo profile.
- [Manage workspace settings](https://support.kommo.com/docs/manage-workspace-settings.md): Keep your Kommo workspace consistent and professional by updating company details and global workspace preferences.
- [Change your language](https://support.kommo.com/docs/change-your-language.md)
- [Two-step verification in Kommo](https://support.kommo.com/docs/two-step-verification.md): Add an extra layer of security to your Kommo account by enabling two-step verification for safer logins.
- [Fix login or access problems](https://support.kommo.com/docs/access-troubleshooting.md): Fix Kommo login issues — resolve password errors, 2FA lockouts, or blocked access quickly and safely.
- [Manage users and roles permissions](https://support.kommo.com/docs/manage-user-roles.md): Learn how to manage users, roles, and permissions in Kommo to keep access organized and your account secure.
- [Set permissions and access levels in Kommo](https://support.kommo.com/docs/set-permissions.md): Learn how to set user roles and fine-tune permissions in Kommo with a simple step-by-step setup that keeps your workspace controlled and efficient.
- [Create user groups in Kommo](https://support.kommo.com/docs/create-user-groups.md): Learn how to create user groups in Kommo to organize your team by department and manage access more efficiently.
- [Manage seats in Kommo](https://support.kommo.com/docs/add-or-remove-seats-setup.md): Learn how to add, disable, or remove user seats in Kommo as your team grows or changes.
- [Manage your IP whitelist in Kommo](https://support.kommo.com/docs/manage-ip-whitelist.md): Learn how to set up an IP whitelist in Kommo to control login access and protect your workspace from untrusted connections.
- [Kommo plans & billing overview](https://support.kommo.com/docs/billing-overview.md): Learn how Kommo’s plans and billing work so you can choose the right subscription and manage your workspace without interruptions.
- [Compare Kommo plans](https://support.kommo.com/docs/kommo-subscription-plans-overview.md): See what’s included in each Kommo plan and how Base, Advanced, and Enterprise differ in features and limits.
- [Kommo plans limits overview](https://support.kommo.com/docs/plans-limits.md): Overview of Kommo plan limits for leads, AI tools, WhatsApp, and Instagram accounts — including usage rules, restrictions, and ways to increase limits.
- [Test Pro plan features](https://support.kommo.com/docs/pro-test.md): Test Pro features with a free 14-day trial and explore advanced automation, AI tools, analytics, and sales management features in Kommo.
- [Manage your Kommo subscription](https://support.kommo.com/docs/upgrade-plan.md): Learn how to upgrade, downgrade, or renew your Kommo subscription and adjust your workspace features and limits.
- [Manage payment methods in Kommo](https://support.kommo.com/docs/payment-methods.md): Learn how to add, update, or change payment methods in Kommo to keep your subscription active without interruptions.
- [Manage auto-renewal payments in Kommo](https://support.kommo.com/docs/recurring-payments.md): Learn how to manage auto-renewal payments in Kommo so your subscription renews automatically and billing stays uninterrupted.
- [View and download invoices in Kommo](https://support.kommo.com/docs/view-and-download-invoices-in-kommo.md): Learn how to view, download, and track your Kommo invoices so you always have your billing records on hand.
- [Fix billing or payment issues in Kommo](https://support.kommo.com/docs/billing-troubleshooting.md): Restore your Kommo billing smoothly — fix failed charges, update payment details, and resolve card or subscription errors in minutes.
- [Billing limits and FAQ](https://support.kommo.com/docs/billing-faq.md): Get clear answers about Kommo billing rules, subscription policies, and frequently asked questions — all in one place.
- [Data protection and security overview](https://support.kommo.com/docs/security-overview.md): Learn how Kommo protects your data with built-in security controls, compliance standards, and tools that keep your workspace safe.
- [Delete your Kommo account (admins only)](https://support.kommo.com/docs/delete-your-kommo-account-admins-only.md)
- [Export your data](https://support.kommo.com/docs/data-export.md): Learn how to export your Kommo data to download records, create reports, or keep backups of your workspace.
- [Back up and restore your data](https://support.kommo.com/docs/data-backup.md): Learn how to create backups in Kommo to protect your workspace and restore data when needed.
- [Security best practices in Kommo](https://support.kommo.com/docs/security-best-practices-in-kommo.md): Learn the best practices to keep your Kommo workspace secure with recommended settings, access controls, and regular security checks.
- [Kommo mobile overview](https://support.kommo.com/docs/app-overview.md): Learn how to use Kommo Mobile to manage leads, chats, and tasks on the go — and stay connected to your CRM anytime, anywhere.
- [Install Kommo on iOS or Android](https://support.kommo.com/docs/install-app.md): Step-by-step guide to install the Kommo mobile app and enable the required permissions for smooth daily use.
- [Work with pipelines, chats, and tasks on mobile](https://support.kommo.com/docs/pipelines-mobile.md): Step-by-step guide to use pipelines on mobile in Kommo and manage leads on the go.
- [Manage Kommo mobile notifications](https://support.kommo.com/docs/manage-notifications-on-mobile-setup.md): Step-by-step guide to set up Kommo mobile notifications so you never miss messages, tasks, or lead updates.
- [What is the Kommo partner program?](https://support.kommo.com/docs/what-is-the-kommo-partner-program.md)
- [Hire a certified Kommo expert](https://support.kommo.com/docs/hire-a-certified-kommo-expert.md)
- [Become a Kommo partner](https://support.kommo.com/docs/become-a-kommo-partner.md)
- [Pipelines overview](https://support.kommo.com/docs/pipelines-overview.md): Learn how pipelines help you structure your sales process, handle leads, and automate routine actions.
- [Add or rename stages](https://support.kommo.com/docs/add-rename-stages.md): Learn how to add and rename stages in Kommo to match your actual workflow.
- [Create and manage pipelines](https://support.kommo.com/docs/create-manage-pipelines.md): Step-by-step guide to create and manage pipelines in Kommo.
- [Edit your leads in bulk](https://support.kommo.com/docs/edit-your-leads-in-bulk.md)
- [Set up user permissions for pipelines](https://support.kommo.com/docs/set-up-user-permissions-for-pipelines.md): Learn how to customize your pipeline visibility in Kommo to improve productivity and protect sensitive data.
- [Automate pipeline actions](https://support.kommo.com/docs/automate-pipeline-actions.md): Learn how to automate pipeline actions in Kommo to save time and streamline workflows.
- [Troubleshooting pipelines](https://support.kommo.com/docs/troubleshooting-pipelines.md): Troubleshoot common issues with pipelines in Kommo.
- [Kommo Team chat overview](https://support.kommo.com/docs/team-chat-overview.md): Use Team chat in Kommo to coordinate with coworkers, follow important mentions, and contact Support without leaving your workspace.
- [Manage chats in Kommo](https://support.kommo.com/docs/manage-chats-in-kommo.md)
- [Create and set up chat templates](https://support.kommo.com/docs/create-and-use-chat-templates.md)
- [Connect your mail in Kommo](https://support.kommo.com/docs/connect-and-manage-mailboxes.md)
- [Dynamic fields](https://support.kommo.com/docs/personalize-emails-and-chat-messages-with-placeholders.md)
- [Troubleshooting mail connection](https://support.kommo.com/docs/troubleshooting-mail-connection.md): Learn how to troubleshoot and resolve the most common issues when managing emails in Kommo.
- [Leads, contacts & companies](https://support.kommo.com/docs/lead-profiles.md): Learn how to create a client database with leads, clients, and companies.
- [Manage leads, contacts and companies](https://support.kommo.com/docs/leads-contacts-companies-hub-spokes-3.md): Learn how to add, edit, and delete your leads, contacts, and companies.
- [Customize your lead card layout](https://support.kommo.com/docs/customize-your-lead-card-layout.md)
- [Manage lists in Kommo](https://support.kommo.com/docs/manage-lists-in-kommo.md)
- [Manage tags in Kommo](https://support.kommo.com/docs/manage-tags-in-kommo.md)
- [Import or export data](https://support.kommo.com/docs/import-data-into-kommo.md): Learn how to import and export leads, contacts and companies.
- [Configure import settings](https://support.kommo.com/docs/configure-import-settings.md)
- [Manage advanced import options](https://support.kommo.com/docs/manage-advanced-import-options.md)
- [Set up Duplicate control](https://support.kommo.com/docs/set-up-duplicate-control.md)
- [Merge duplicate leads, contacts and companies](https://support.kommo.com/docs/find-and-merge-duplicates.md): Learn how to merge duplicate leads, contact and companies in Kommo.
- [Configure custom fields](https://support.kommo.com/docs/customize-fields-in-lead-profiles.md): Learn how to add, reorder, and delete custom fields for leads, contacts, and companies, and how to set up the list view.
- [Filter and search leads, contacts and companies](https://support.kommo.com/docs/filter-search.md): Learn how to use filters and search for all kinds of records - leads, contacts, and companies.
- [Move leads through pipeline stages](https://support.kommo.com/docs/move-leads-through-pipeline-stages.md): Learn how to manage leads within pipelines and understand how moving them between stages impacts your statistics.
- [Link contacts or companies to leads](https://support.kommo.com/docs/handle-incoming-leads.md): Learn how to connect contacts and companies to leads so you can easily see the relationships between them in your database.
- [Manage company and contact details from a lead card](https://support.kommo.com/docs/manage-details.md): Learn how to view and manage company and contact details directly from a lead card.
- [Troubleshooting leads, contacts & companies](https://support.kommo.com/docs/troubleshooting-leads-contacts-companies.md): Learn how to troubleshoot and resolve the most common issues with leads, contacts, and companies.
- [Leads FAQs](https://support.kommo.com/docs/leads-faqs.md)
- [Tasks & calendar overview](https://support.kommo.com/docs/tasks-calendar-overview.md): Learn how to use tasks and the calendar to manage your time and organize your workflow.
- [Create and assign tasks](https://support.kommo.com/docs/create-assign-tasks.md): Learn how to set up custom task types and create tasks manually and automatically.
- [Troubleshooting tasks and bookings in Kommo](https://support.kommo.com/docs/troubleshooting-tasks.md): Learn how to identify and fix the most common task and bookings issues.
- [Bookings overview](https://support.kommo.com/docs/bookings-overview.md): Learn how to use the Bookings feature in Kommo to manage your appointments right from your workspace.
- [Set your availability and booking types in Kommo](https://support.kommo.com/docs/appointment-scheduling-setup.md): Step-by-step guide to set up schedule and appointment types in Kommo.
- [Manage bookings in Kommo](https://support.kommo.com/docs/appointment-scheduling-manage.md): Learn how to manage your appointments in Kommo and make the most of the schedule feature to benefit your business.
- [Automate bookings with the AI agent](https://support.kommo.com/docs/appointment-scheduling-ai-agent.md): Learn how you can automate appointment booking with the AI agent.
- [Use booking links in Kommo](https://support.kommo.com/docs/booking-links-usage.md): Learn how booking links work in Kommo and how to share them with clients so they can schedule time with your team.
- [Use the booking page in Kommo](https://support.kommo.com/docs/booking-page-usage.md): Learn how the booking page helps you collect booking requests and manage them as incoming leads in your pipeline.
- [Troubleshooting booking page errors](https://support.kommo.com/docs/booking-page-errors.md): Learn how to troubleshoot common booking page issues in Kommo, including availability, booking confirmation, and scheduling issues.
- [Product catalogs overview](https://support.kommo.com/docs/product-catalogs-overview.md): Learn how using products can simplify your sales process.
- [Customize your product catalog](https://support.kommo.com/docs/customize-your-product-catalog.md): Learn how to customize your product catalog by adding, removing, or renaming fields so it includes the most important details.
- [Add products to your product catalog](https://support.kommo.com/docs/add-products-to-your-product-catalog.md): Learn how to create your product catalog by adding products manually or importing them in bulk.
- [Link products to leads](https://support.kommo.com/docs/link-products-to-leads.md): Step-by-step guide on how to link products to leads, view totals and purchase history, and access reports.
- [Manage ecommerce orders in Kommo](https://support.kommo.com/docs/manage-ecommerce-orders-in-kommo.md): Explore how ecommerce integrations help you sync store data, manage orders, track purchase history, and communicate with customers in Kommo.
- [Troubleshooting products](https://support.kommo.com/docs/troubleshooting-products.md): A step-by-step guide to troubleshooting the most common product catalog issues and fixing them.
- [Manage stats in Kommo](https://support.kommo.com/docs/manage-stats-in-kommo.md)
- [Use Net Promoter Score (NPS) in Kommo](https://support.kommo.com/docs/use-net-promoter-score-nps-in-kommo.md)
- [ROI reports overview](https://support.kommo.com/docs/roi-reports-overview.md): Learn what ROI reports are in Kommo, how they work, and how they help you understand which investments actually bring results.
- [Create ROI reports](https://support.kommo.com/docs/create-roi-reports.md): Learn how to create ROI reports in Kommo to track your revenue, measure your costs, and understand which efforts bring real results.
- [Manage your dashboard](https://support.kommo.com/docs/manage-your-dashboard.md)
- [Set up advanced dashboard widgets](https://support.kommo.com/docs/set-up-advanced-dashboard-widgets.md)
- [Create custom widgets on your dashboard](https://support.kommo.com/docs/create-custom-widgets-on-your-dashboard.md)
- [WhatsApp Business overview](https://support.kommo.com/docs/whatsapp-business-overview.md)
- [WhatsApp usernames in Kommo](https://support.kommo.com/docs/whatsapp-usernames.md): Learn how WhatsApp Usernames work in Kommo and how Kommo supports communication using WhatsApp’s new identifier model.
- [WhatsApp Marketing Messages API overview](https://support.kommo.com/docs/whatsapp-marketing-messages-api-overview.md)
- [Updated pricing rules for WhatsApp Business](https://support.kommo.com/docs/updated-pricing-rules-for-whatsapp-business.md): Learn how WhatsApp Business charges work, when messages are free, and what counts toward billing under Meta’s updated per-message pricing.
- [Connect WhatsApp Business to Kommo](https://support.kommo.com/docs/connect-whatsapp-business-to-kommo.md)
- [Connect WhatsApp catalog to Kommo](https://support.kommo.com/docs/whatsapp-catalogs.md): Learn how to connect your WhatsApp product catalog to Kommo to showcase items in chats, sync products from Meta, and let clients order without leaving WhatsApp.
- [Connect previously used numbers to WhatsApp Business](https://support.kommo.com/docs/connect-previously-used-numbers-to-whatsapp-business.md)
- [Connect WhatsApp Business app to Kommo](https://support.kommo.com/docs/whatsapp-business-app-connect.md): Connect the WhatsApp Business app to Kommo to sync chats, import recent conversations, and manage messaging from one place while keeping app-based chats free.
- [Connect to WhatsApp Business from different integrations or providers outside Kommo](https://support.kommo.com/docs/connect-to-whatsapp-business-from-different-integrations-or-providers-outside-kommo.md)
- [Migrate your numbers to WhatsApp Business](https://support.kommo.com/docs/migrate-your-numbers-to-whatsapp-business.md)
- [Enable WhatsApp Marketing Messages API](https://support.kommo.com/docs/enable-whatsapp-marketing-messages-api.md): Set up the WhatsApp Marketing Messages API to send large-scale campaigns with better delivery rates using your approved marketing templates.
- [Manage WhatsApp chats in both Kommo and the app](https://support.kommo.com/docs/manage-whatsapp-chats-in-both-kommo-and-the-app.md): Use WhatsApp Business app with Kommo to sync chats in real time, combine manual and API messaging, and manage conversations with one shared chat history.
- [Track your WhatsApp results with analytics](https://support.kommo.com/docs/track-your-whatsapp-results-with-analytics.md): Track WhatsApp performance in Kommo with insights on conversations, templates, and costs. See what drives results and optimize your messaging strategy.
- [​​Track WhatsApp ad campaigns with UTMs](https://support.kommo.com/docs/track-whatsapp-ad-campaigns-with-utms.md): Track WhatsApp performance in Kommo with insights on conversations, templates, and costs. See what drives results and optimize your messaging strategy.
- [Send catalogs via WhatsApp Business](https://support.kommo.com/docs/whatsapp-catalogs-send.md): Promote your products instantly. Share WhatsApp catalogs with leads, display your latest offers, and convert chats into sales.
- [Apply for WhatsApp Official Business Account (OBA)](https://support.kommo.com/docs/wa-oba-application.md): Learn how to apply for WhatsApp’s Official Business Account (Blue badge) to verify your brand, boost trust, and increase engagement.
- [Verify your WhatsApp Business account](https://support.kommo.com/docs/wab-account-verification.md): Learn how to verify your WhatsApp Business Account to build trust and improve communication with your clients.
- [Manage WhatsApp Business message templates](https://support.kommo.com/docs/manage-whatsapp-business-message-templates.md): Create, submit for approval, edit, and manage your WhatsApp Business message templates directly in Kommo.
- [Manage carousel templates with WhatsApp Business](https://support.kommo.com/docs/manage-carousel-templates-with-whatsapp-business.md)
- [Manage flows templates with WhatsApp Business](https://support.kommo.com/docs/manage-flows-templates-with-whatsapp-business.md)
- [Create a List Message in WhatsApp Business](https://support.kommo.com/docs/create-a-list-message-in-whatsapp-business.md)
- [Testing the WhatsApp Business integration](https://support.kommo.com/docs/testing-the-whatsapp-business-integration.md)
- [Log out or delete a number from WhatsApp Business](https://support.kommo.com/docs/log-out-or-delete-a-number-from-whatsapp-business.md)
- [Troubleshoot WhatsApp message errors](https://support.kommo.com/docs/troubleshoot-whatsapp-message-errors.md)
- [Instagram overview](https://support.kommo.com/docs/instagram-overview.md)
- [Connect Instagram to Kommo](https://support.kommo.com/docs/connect-instagram-to-kommo.md)
- [Automate Instagram comment replies](https://support.kommo.com/docs/automate-instagram-comment-replies.md)
- [Check your Instagram subscription status](https://support.kommo.com/docs/check-your-instagram-subscription-status.md)
- [Facebook overview](https://support.kommo.com/docs/facebook-overview.md): Learn what you can do with Facebook in Kommo — from messaging  to capturing leads via ads.
- [Connect Facebook to Kommo](https://support.kommo.com/docs/facebook-messenger-integration.md): Learn how to connect the Facebook integration to Kommo to use messaging, comments and ads syncing features.
- [Connect Facebook Ads to Kommo](https://support.kommo.com/docs/facebook-ads.md): Learn how to connect the Facebook integration to Kommo to use messaging and ads syncing features.
- [Answer Facebook messages and comments](https://support.kommo.com/docs/facebook-messenger-comments.md): Learn how to best use Facebook Messenger and Comments features in Kommo.
- [Connect Facebook Forms Ads to Kommo](https://support.kommo.com/docs/facebook-form-ads.md): Capture leads instantly from Facebook Ads and send them straight to your Kommo pipeline.
- [Facebook errors, limits and FAQs](https://support.kommo.com/docs/facebook-errors-limits-faq.md): Learn about common Facebook integration errors you can get and how to fix them.
- [Customize Facebook messaging](https://support.kommo.com/docs/customize-facebook-messaging.md): Learn how to best use Kommo features to interact with your Facebook leads.
- [Connect TikTok to Kommo](https://support.kommo.com/docs/connect-tiktok-to-kommo.md)
- [Create TikTok Instant Messaging ads in Kommo](https://support.kommo.com/docs/create-tiktok-instant-messaging-ads-in-kommo-2.md): Learn how to create TikTok Instant Messaging ads that send leads directly to your chat in Kommo and send events to your Ads Manager in TikTok.
- [Connect TikTok Ads Manager to Kommo](https://support.kommo.com/docs/connect-tiktok-ads-manager-to-kommo.md)
- [Use Deep Funnel Optimization in TikTok Ads Manager](https://support.kommo.com/docs/tiktok-funnel-optimization.md): Learn how to use Kommo’s Deep Funnel Optimization in the TikTok Ads Manager integration to get better analytics from Instant Forms.
- [Connect Apple Messages for Business to Kommo](https://support.kommo.com/docs/connect-apple-messages-for-business-to-kommo.md): Learn how to connect, set up and use Apple Messages for Business features in Kommo.
- [Connect Telegram to Kommo](https://support.kommo.com/docs/connect-telegram-to-kommo.md)
- [Create and install a website chat button](https://support.kommo.com/docs/create-and-install-a-website-chat-button.md)
- [Customize your website chat button](https://support.kommo.com/docs/customize-your-website-chat-button.md)
- [Set up live chat with website chat button](https://support.kommo.com/docs/set-up-live-chat-with-website-chat-button.md)
- [Add a website chat button to your Wix website](https://support.kommo.com/docs/add-a-website-chat-button-to-your-wix-website.md)
- [Manage WhatsApp Lite in Kommo](https://support.kommo.com/docs/manage-whatsapp-lite-in-kommo.md)
- [WhatsApp Business API sunsetting](https://support.kommo.com/docs/whatsapp-business-api-sunsetting.md)
- [Connect Slack to Kommo](https://support.kommo.com/docs/connect-slack-to-kommo.md)
- [Connect Viber to Kommo](https://support.kommo.com/docs/connect-viber-to-kommo.md)
- [Meta Conversions API (CAPI) overview](https://support.kommo.com/docs/meta-conversions-api-capi-overview.md)
- [Set up Meta Conversions API (CAPI)](https://support.kommo.com/docs/set-up-meta-conversions-api-capi.md)
- [Use Meta’s opt-in feature for messaging](https://support.kommo.com/docs/use-metas-opt-in-feature-for-messaging.md)
- [Kommo AI overview](https://support.kommo.com/docs/kommo-ai-overview.md): Explore Kommo AI and its features to improve your business communication and manage conversations more efficiently.
- [AI limits overview](https://support.kommo.com/docs/ai-agent-packages.md): Learn how AI credits and AI limits work across AI features in Kommo.
- [Purchase AI credits](https://support.kommo.com/docs/ai-agent-packages-purchase.md): Learn how to buy AI credit packages in Kommo and explore available payment methods.
- [Work with AI rewriter](https://support.kommo.com/docs/ai-rewriter.md): Learn how to use AI rewriter in Kommo to improve your messages and adjust their tone, clarity, or length before sending.
- [Work with AI suggestions](https://support.kommo.com/docs/ai-suggestions.md): Use AI suggestions in Kommo to automatically improve your messages as you type and make them clearer, friendlier, and more concise.
- [Work with AI reply suggestions](https://support.kommo.com/docs/work-with-ai-suggestions.md)
- [Add and manage AI knowledge sources](https://support.kommo.com/docs/add-and-manage-ai-knowledge-sources.md): Discover how to add and manage AI knowledge sources to help Kommo generate accurate and consistent replies based on your business information.
- [Work with Conversation Summary](https://support.kommo.com/docs/conversation-summary.md): Learn how to use Conversation Summary in Kommo to generate short summaries and understand key points in individual conversations.
- [Work with Task Suggestions](https://support.kommo.com/docs/task-suggestions.md): Discover how to use Task Suggestions in Kommo to identify action items in conversations and turn them into tasks.
- [Kommo AI agent overview](https://support.kommo.com/docs/kommo-ai-agent.md): Discover what the Kommo AI agent does and how it boosts your customer conversations, automation, and CRM efficiency across channels.
- [Create an AI agent using automatic setup](https://support.kommo.com/docs/create-an-ai-agent-using-automatic-setup.md): Find out how to create and activate an AI agent with guided automatic setup to handle incoming conversations in Kommo.
- [Set up AI agents](https://support.kommo.com/docs/ai-agent-manual-setup.md): Learn how to set up AI agents in Kommo using automatic generation or manual setup to handle incoming conversations.
- [Test AI agents](https://support.kommo.com/docs/ai-agent-testing.md): Explore how to use Test mode to preview responses from AI agents before activating them for real leads.
- [Manage AI agents](https://support.kommo.com/docs/ai-agent-usage.md): Learn how to manage AI agents in Kommo and keep your workspace organized as your team creates and uses multiple agents.
- [Qualify leads with Kommo AI agent](https://support.kommo.com/docs/ai-agent-lead-qualification.md): Set up your AI agent with Kommo to qualify leads, automate responses, and enhance customer interactions for better sales outcomes.
- [Assist customers with Kommo AI agent](https://support.kommo.com/docs/ai-agent-assist.md): Learn how to set up the Kommo AI agent to handle customer support requests automatically and assist clients throughout the conversation.
- [Manage after-hours conversations with Kommo AI agent](https://support.kommo.com/docs/after-hours-conversations-ai.md): Learn how to set up the Kommo AI agent to manage incoming conversations outside business hours and collect client information for later follow-up.
- [Manage bookings with Kommo AI agent](https://support.kommo.com/docs/ai-agent-bookings.md): Learn how to set up the Kommo AI agent to handle appointment booking requests and collect booking details automatically.
- [Work with AI agents](https://support.kommo.com/docs/work-with-ai-agents.md): Learn how to work with AI agents in Kommo, from activating them in your pipeline to using triggers and reviewing their performance.
- [Understand limits for AI agents](https://support.kommo.com/docs/understand-limits-ai-agents.md): Learn how AI agent limits work in Kommo and how they depend on your subscription plan.
- [Kommo Copilot overview](https://support.kommo.com/docs/set-up-and-use-kommo-copilot.md)
- [Use Kommo Copilot to manage lead information](https://support.kommo.com/docs/copilot-ai-use.md)
- [Analyst mode for Copilot overview](https://support.kommo.com/docs/analyst-mode-overview.md): Discover Analyst mode in Kommo and learn how it helps you understand what’s happening in your account by asking questions about your data.
- [Work with Analyst mode](https://support.kommo.com/docs/analyst-mode-usage.md): Learn how to work with analyst mode in Kommo Copilot to explore trends, performance, and activity across your account.
- [Salesbot overview](https://support.kommo.com/docs/salesbot-overview.md)
- [Create a Salesbot in Kommo](https://support.kommo.com/docs/create-a-salesbot-in-kommo.md)
- [Salesbot triggers overview](https://support.kommo.com/docs/salesbot-triggers-overview.md)
- [Configure your Salesbot triggers](https://support.kommo.com/docs/configure-your-salesbot-triggers.md)
- [Use Salesbot templates](https://support.kommo.com/docs/use-salesbot-templates.md)
- [Manage Salesbot interruptions](https://support.kommo.com/docs/manage-salesbot-interruptions.md)
- [Track Salesbot analytics](https://support.kommo.com/docs/track-salesbot-analytics.md)
- [Round Robin in Salesbot overview](https://support.kommo.com/docs/round-robin-in-salesbot-overview.md)
- [Set up Power-up](https://support.kommo.com/docs/ai-power-up.md): Learn how to set up the Power-up in Kommo to automatically respond to customer messages using intentions and actions.
- [Filling custom field data](https://support.kommo.com/docs/filling-custom-field-data.md)
- [Send voice messages via Salesbot](https://support.kommo.com/docs/send-voice-messages-via-salesbot.md)
- [Send emails automatically](https://support.kommo.com/docs/send-emails-automatically.md)
- [Manage webhooks in Kommo](https://support.kommo.com/docs/manage-webhooks-in-kommo.md)
- [Set up digital pipeline triggers](https://support.kommo.com/docs/set-up-digital-pipeline-triggers.md)
- [Broadcasting overview](https://support.kommo.com/docs/broadcasting-overview.md): Broadcast messages to multiple contacts via WhatsApp, Instagram, and more. Schedule, track delivery, and engage your audience effectively!
- [Segments overview](https://support.kommo.com/docs/segments.md): Learn how to create segments and use them for broadcasts and ad campaigns.
- [Set up and customize broadcasts in Kommo](https://support.kommo.com/docs/set-up-and-customize-broadcasts-in-kommo.md)
- [Customize broadcasts: Advanced settings and channel options](https://support.kommo.com/docs/3broadcast-settings-external.md): Customize and send advanced broadcasts in Kommo: segment leads, manage templates, follow channel rules, automate replies, and track results across platforms.
- [Testing WhatsApp broadcasts](https://support.kommo.com/docs/testing-whatsapp-broadcasts.md): Test WhatsApp broadcasts in Kommo. Preview delivery, explore the flow, and see how broadcasting can boost communication.
- [Ensure your broadcasts comply with WhatsApp guidelines](https://support.kommo.com/docs/ensure-your-broadcasts-comply-with-whatsapp-guidelines.md)
- [Analyze your broadcasting statistics](https://support.kommo.com/docs/analyze-your-broadcasting-statistics.md)
- [Connect Mercado Libre to Kommo](https://support.kommo.com/docs/mercado-libre-en.md)
- [Connect Bling to Kommo](https://support.kommo.com/docs/connect-bling-to-kommo.md): Connect Bling with Kommo to import products, manage orders, and track sales and order statuses — all in one place.
- [Connect Stripe to Kommo](https://support.kommo.com/docs/connect-stripe-to-kommo.md)
- [Connect Lazada with Kommo](https://support.kommo.com/docs/connect-lazada-with-kommo.md)
- [Connect Shopify to Kommo](https://support.kommo.com/docs/connect-shopify-to-kommo.md)
- [Connect Nuvemshop/Tiendanube to Kommo](https://support.kommo.com/docs/connect-nuvemshoptiendanube-to-kommo.md)
- [Connect PayPal to Kommo](https://support.kommo.com/docs/connect-paypal-to-kommo.md)
- [Create and send PayPal invoices in Kommo](https://support.kommo.com/docs/create-and-send-paypal-invoices-in-kommo.md)
- [Connect WooCommerce to Kommo](https://support.kommo.com/docs/connect-woocommerce-to-kommo.md)
- [Connect Mercado Pago to Kommo](https://support.kommo.com/docs/connect-mercado-pago-to-kommo.md)
- [Connect ActiveCampaign to Kommo](https://support.kommo.com/docs/connect-activecampaign-to-kommo.md)
- [Connect Google Ads to Kommo](https://support.kommo.com/docs/connect-google-ads-to-kommo.md)
- [Connect Google Docs to Kommo](https://support.kommo.com/docs/connect-google-docs-to-kommo.md)
- [Connect JotForm to Kommo](https://support.kommo.com/docs/connect-jotform-to-kommo.md)
- [Connect RD Station to Kommo](https://support.kommo.com/docs/connect-rd-station-to-kommo.md)
- [Yay! Forms overview](https://support.kommo.com/docs/yay-forms.md): Get an overview of how Yay! Forms works with Kommo to capture responses, create leads, apply tags, and keep your pipeline organized automatically.
- [How to connect Yay! Forms to Kommo](https://support.kommo.com/docs/yay-forms-connect.md): Learn how to connect your Yay! Forms to Kommo and automatically capture leads, create contacts and companies, and organize responses with custom tags.
- [Connect Typeform to Kommo](https://support.kommo.com/docs/connect-typeform-to-kommo.md)
- [n8n overview](https://support.kommo.com/docs/n8n-overview.md): Learn how to use n8n with Kommo to build automations, sync information between tools, and simplify your day-to-day work.
- [Connect n8n to Kommo](https://support.kommo.com/docs/connect-n8n-to-kommo.md)
- [Master Metrics overview](https://support.kommo.com/docs/master-metrics.md): Learn how to use Master Metrics with Kommo to turn your CRM data into clear dashboards and track performance from first contact to closed deal.
- [Connect Master Metrics to Kommo](https://support.kommo.com/docs/master-metrics-connect.md): See how to connect Kommo to Master Metrics and sync your data so you can start building dashboards and tracking performance.
- [How to use Master Metrics](https://support.kommo.com/docs/master-metrics-use.md): Explore Master Metrics to organize your Kommo data using dashboards, widgets, and other helpful tools.
- [Connect Zendesk to Kommo](https://support.kommo.com/docs/connect-zendesk-to-kommo.md)
- [Connect Zapier to Kommo](https://support.kommo.com/docs/connect-zapier-to-kommo.md)
- [Connect Pluga to Kommo](https://support.kommo.com/docs/connect-pluga-to-kommo.md)
- [Connect Make to Kommo](https://support.kommo.com/docs/use-make-formerly-integromat-with-kommo.md)
- [Use Make with Kommo](https://support.kommo.com/docs/connect-make-formerly-integromat-to-kommo.md)
- [Connect Mailchimp to Kommo](https://support.kommo.com/docs/connect-mailchimp-to-kommo.md)
- [Connect Calendly to Kommo](https://support.kommo.com/docs/connect-calendly-to-kommo.md)
- [Connect Cal.com to Kommo](https://support.kommo.com/docs/connect-calcom-to-kommo.md)
- [Connect Dropbox to Kommo](https://support.kommo.com/docs/connect-dropbox-to-kommo.md)
- [Google Sheets overview](https://support.kommo.com/docs/google-sheets.md): Get a quick overview of how Google Sheets works with Kommo and how new spreadsheet entries can turn into leads automatically.
- [Connect Google Sheets to Kommo](https://support.kommo.com/docs/connect-google-sheets-to-kommo-2.md): Sync data between Google Sheets and Kommo for better reporting and management.
- [Use Google Sheets in Kommo](https://support.kommo.com/docs/use-google-sheets-in-kommo.md): Step-by-step guidance on using the Google Sheets integration in Kommo, from adding new rows to keeping your sheet structured correctly.
- [Google Calendar overview](https://support.kommo.com/docs/google-calendar-overview.md): Learn about the Google Calendar integration in Kommo to sync events, tasks and appointments to your CRM.
- [Connect Google Calendar to Kommo](https://support.kommo.com/docs/google-calendar-connect.md): Step-by-step guide to connect Google Calendar to Kommo and sync events, tasks and appointments.
- [Use Appointment schedules in Google Calendar](https://support.kommo.com/docs/google-calendar-usage.md): Learn how to set Appointment schedules in your Google Calendar and sync it with Kommo to simplify the booking process for your clients.
- [Integrate Google Calendar with Kommo's AI agent](https://support.kommo.com/docs/google-calendar-ai-agent.md): Learn how to set Google Calendar’s Appointment schedules in your Kommo AI agent to automate the booking process for your clients.
- [Connect API4Com to Kommo](https://support.kommo.com/docs/connect-api4com-to-kommo.md)
- [Connect GoTo Connect to Kommo](https://support.kommo.com/docs/connect-goto-connect-to-kommo.md)
- [Connect Intercom to Kommo](https://support.kommo.com/docs/connect-intercom-to-kommo.md)
- [Connect Nvoip to Kommo](https://support.kommo.com/docs/connect-nvoip-to-kommo.md)
- [Connect RingCentral to Kommo](https://support.kommo.com/docs/connect-ringcentral-to-kommo.md)
- [Connect RingCentral SMS to Kommo](https://support.kommo.com/docs/ringcentral-smsi-kommoya-baglayn.md)
- [Connect Twilio to Kommo](https://support.kommo.com/docs/connect-twilio-to-kommo.md)
- [Connect Twilio SMS to Kommo](https://support.kommo.com/docs/connect-twilio-sms-to-kommo.md)
- [Connect Voximplant Kit to Kommo](https://support.kommo.com/docs/connect-voximplant-kit-to-kommo.md)
- [HyperScript overview](https://support.kommo.com/docs/hyperscript-overview.md): The HyperScript integration lets you streamline workflows by automating tasks, exchanging real-time data, and managing conversation scripts efficiently.
- [Connect HyperScript to Kommo](https://support.kommo.com/docs/connect-hyperscript-to-kommo.md): Connect HyperScript to Kommo to sync data during calls, autofill client details, and manage scripts.
- [How to use HyperScript](https://support.kommo.com/docs/how-to-use-hyperscript.md): Learn how to create scripts, sync fields, and automate tasks with HyperScript.
- [Connect Zoom to Kommo](https://support.kommo.com/docs/connect-zoom-to-kommo.md)
- [Connect CloudTalk to Kommo](https://support.kommo.com/docs/connect-cloudtalk-to-kommo.md)
- [Connect LinkedIn to Kommo](https://support.kommo.com/docs/connect-linkedin-to-kommo.md)
- [Connect LinkedIn Lead Gen Forms to Kommo](https://support.kommo.com/docs/connect-linkedin-lead-gen-forms-to-kommo.md)
- [Connect Zillow to Kommo](https://support.kommo.com/docs/connect-zillow-to-kommo.md)
- [Manage Kommo Lead Scraper](https://support.kommo.com/docs/manage-kommo-lead-scraper.md)
- [Create an engagement page](https://support.kommo.com/docs/create-an-engagement-page.md)
- [Manage webforms in Kommo](https://support.kommo.com/docs/manage-webforms-in-kommo.md)
- [Scan business cards with Kommo’s card scanner](https://support.kommo.com/docs/scan-business-cards-with-kommos-card-scanner.md)
- [Set up email parsing](https://support.kommo.com/docs/set-up-email-parsing.md)
- [Track website visitors in Kommo](https://support.kommo.com/docs/track-website-visitors-in-kommo.md)

## Knowledge base test

- [newer another test artile](https://support.kommo.com/knowledge-base-test/docs/product-overview.md)
- [test article 2](https://support.kommo.com/knowledge-base-test/docs/test-article-2.md)
- [Как жить](https://support.kommo.com/knowledge-base-test/docs/как-жить.md)