---
title: "Zoom in Kommo overview"
slug: "zoom-in-kommo-overview"
description: "Connect Zoom with Kommo to create meeting links, automate invitations with Salesbot, and access cloud recordings from lead cards."
tags: ["Zoom Integration", "Kommo CRM", "Meeting Recordings"]
updated: 2026-10-19T15:23:16Z
published: 2026-10-19T15:23:16Z
canonical: "support.kommo.com/zoom-in-kommo-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoom in Kommo overview

Bring Zoom meetings into your sales workflow. Create meeting links, share invitations, and access cloud recordings from the relevant lead card in Kommo.

> [!NOTE]
> **What you’ll need**
> 
> - An active Kommo account and a Zoom account.
> - A paid Zoom license with cloud recording enabled to access meeting recordings through the integration.
> - Access to pipeline automation and Salesbot to generate and send meeting links automatically.
> 
> **Keep in mind**
> 
> - You can connect one Zoom account to Kommo and match its users to your Kommo users.
> - Meetings take place in Zoom. Kommo lets you create meeting links and access meeting information from the lead card.
> - Recordings are stored in Zoom’s cloud. Connecting the integration does not automatically import every meeting from your Zoom account.

Zoom in Kommo helps you move from a customer conversation to a video meeting while keeping the meeting connected to the right lead. Create a link from the lead card, send it through chat or email, and return to the card afterward to review the meeting recording.

## Use cases

- **Run a product demo:** Create a meeting from the lead card and share the invitation in your existing conversation.
- **Discuss a proposal:** Walk the customer through your offer during a video call.
- **Prepare a follow-up:** Review a recorded meeting to check what the customer asked for and what you agreed to do next.
- **Automate invitations:** Generate a meeting link when a lead reaches a selected pipeline stage and send it with Salesbot.

## Zoom features in Kommo

### Create meeting links from lead cards

The Zoom widget adds a **New meeting** button to the lead card. Use it to generate a meeting link for that lead, then share the link through a connected messaging channel or email.

See [How to use Zoom in Kommo](/resources/docs/use-zoom-in-kommo).

### Match Kommo users to Zoom hosts

Match your team’s Zoom sign-in emails to their Kommo profiles so meetings are created under the appropriate Zoom user. You can also select a default host for cases where no matching Zoom user is found.

See [How to connect Zoom to Kommo](/resources/docs/connect-zoom-to-kommo).

### Generate and send invitations automatically

A Zoom trigger in the digital pipeline creates a meeting and saves its link in a lead field. Salesbot can then include that field’s value in a message to the customer.

See [Automate Zoom invitations](/resources/docs/use-zoom-in-kommo#create-meeting-links-with-a-zoom-trigger).

### Access meeting recordings

When an integration-created meeting is recorded to Zoom’s cloud, its recording becomes available through the lead card. You can use it to revisit the discussion or download the recording.

See [Review Zoom meeting results](/resources/docs/use-zoom-in-kommo#review-zoom-meeting-results).

## Related

- [Connect Zoom to Kommo](/connect-zoom-to-kommo.md)
- [Automate repetitive sales work](/automate-repetitive-sales-work.md)
- [Connect Mercado Pago to Kommo](/connect-mercado-pago-to-kommo.md)