---
title: "Manage invoices in Kommo"
slug: "view-and-download-invoices-in-kommo"
description: "Learn how to view, download, and track your Kommo invoices so you always have your billing records on hand."
status: "update"
updated: 2026-08-06T09:32:42Z
published: 2026-08-06T09:32:42Z
canonical: "support.kommo.com/view-and-download-invoices-in-kommo"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage invoices in Kommo

> [!NOTE]
> **What you’ll need:**
> 
> - Any paid Kommo plan (Base, Advanced, Pro, or Enterprise)
> - Admin access in Kommo
> - At least one completed order
> 
> **Keep in mind:**
> 
> - Invoices are created only for **paid orders**
> - All invoices apply to the **entire workspace**, not individual users
> - The invoice currency is **USD**

> [!WARNING]
> **Important**: Some features described in this article may not be available yet. They will be released soon.

Kommo keeps your complete order history in one place, so you can easily review past purchases, check payment statuses, and access your invoices whenever you need them.

You can download an available invoice, request one if it wasn’t created automatically, or ask for an update if some information is incorrect. This article shows you how to do each of these in Kommo.

## View your order history

1. Go to **Settings → Billing,** open the **Order history** tab**.** ![Billing settings page showing order history with payment statuses and invoice options.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/NEW-view-invoices-1-en.png)

> [!NOTE]
> **Note**: If you’re on a Trial and haven’t made any purchases yet, the **Order history** tab will not appear on your **Billing** page.
2. Check your orders. ![Table displaying order history with details on status, price, and invoice options.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/NEW-view-invoices-2-en.png)

Order history includes:

- **Order number**
- **Date created**
- **Price**
- **Status** (Paid, Pending, or Cancelled)
- **Invoices** for paid orders

## Download an invoice

Once an order is paid, you can download its invoice at any time.

1. Go to **Settings → Billing → Order history.**
2. Click the Download icon**.** ![Order history table displaying payment statuses and download options for invoices.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/NEW-download-invoice-en.png)
3. Save the invoice on your computer.

The invoice will download as a PDF file, ready to save, print, or share.

## Request an invoice

If an invoice was not created automatically, you can request one from Kommo.

To request an invoice:

1. Go to Settings → Billing → Order history and click **Request invoice**. ![Order history table showing paid and canceled statuses with an option to request invoice.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/request-invoice-1-en(1).png)
2. Fill in the form.

> [!NOTE]
> Note: The fields in the form may vary depending on the country you select because tax requirements differ between countries.
3. Click **Send request**. ![Form to request an invoice with highlighted 'Send request' button for submission.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/request-invoice-2-en.png)

Once Kommo receives your request, our accounting department will prepare the invoice. Processing may take some time.

When the invoice is ready, you’ll receive it through the Support chat in your Kommo workspace. You’ll also be able to download it from Order history at any time.

## Request an invoice update

If an invoice contains incorrect information, you can request an updated version.

To request an invoice update:

1. Go to **Settings → Billing → Order history**.
2. Click the pencil icon next to the order for which you need an updated invoice. ![Order history table displaying invoice options for paid and canceled orders.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/NEW-change-invoice-1-en(1).png)
3. Fill in the form and click **Send request**. ![Form to update invoice details with highlighted 'Send request' button.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/NEW-change-invoice-2-en.png)

When the updated invoice is ready, you’ll receive it through the Support chat in your Kommo workspace.

## What Kommo invoices include

## 

Kommo invoices include:

- Invoice number and date
- Company details
- Order details
- Total amount

This makes invoices suitable for accounting, reimbursement, or internal reporting.

## Verify your order history

To confirm everything is correct:

- Check that all paid orders appear in **Order history**
- Verify dates and amounts

[If something looks incorrect](/resources/docs/billing-troubleshooting) or an invoice is missing, contact Kommo support for help via chat in your workspace or [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0).

## Related

- [Manage payment methods and billing details in Kommo](/payment-methods.md)
- [Kommo plans & billing overview](/billing-overview.md)
- [Manage auto-renewal payments in Kommo](/recurring-payments.md)