---
title: "Track your team's performance"
slug: "team-performance"
description: "Track team performance in Kommo with the Report by activities, including lead, contact, event, and task metrics."
tags: ["CRM Activity", "Lead Metrics", "Team Performance"]
updated: 2026-08-07T08:49:11Z
published: 2026-08-07T08:49:11Z
canonical: "support.kommo.com/team-performance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Track your team's performance

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan: Base, Advanced, Pro, Enterprise, or a 14-day trial.
> - Permissions to access the report data.
> 
> **Keep in mind:**
> 
> - The **New** lead metrics strictly track who created the lead, completely disregarding which manager is currently responsible for it.
> - The **Won** and **Lost** lead metrics strictly track who is currently responsible for the lead, disregarding who created or closed it.

The **Report by activities** helps you monitor your team's sales activity. It summarizes key metrics for each Kommo user, including lead management and sales results, making it easy to compare performance across your team.

## Use cases

- **Compare team performance** — review key lead metrics across all CRM users to identify top performers and balance workload.
- **Analyze individual productivity** — drill down into a user's dashboard to evaluate their leads, clients, contacts, tasks, and CRM activity.
- **Monitor lead progression** — track how leads move through different statuses to understand pipeline performance better.
- **Track CRM activity** — review user actions such as lead and contact creation, pipeline updates, notes, emails, completed tasks, and calls to measure CRM engagement.
- **Evaluate task management** — analyze activities by task type and completion status to identify overdue work and improve task execution.

## How to view the Report by activities

To access the **Report by activities**, follow these steps:

1. Go to the **Insights** section in Kommo.
2. Click on **Report by activities**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-cn7lziev.png)

## What you'll find in the Report by activities

This report covers all the essential activities of your team throughout the set period of time. It consists of two layers:

### **Team overview**

The summary row at the top shows the selected user’s activity across key metrics.

> [!NOTE]
> **Tip:** Click any column header to choose which metric it displays.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-1zfkhgqs.png)

### **User details**

Here you can explore detailed statistics for an individual user.

You can access this layer of the report by following the steps:

- Open the report.
- Click any user in the report.
- Alternatively, select a user from the filter at the top of the page. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-69dqvhw1.png)

The individual dashboard includes several widgets that provide a detailed breakdown of the selected user's activity:

- The top line summarizes the selected user’s activity in one table.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-8681cxlr.png)
- **Leads** — summarizes the user's leads by status (**Active**, **New**, **Lost**, and **Won**), including the number of leads and their total value for each category.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-1bydyvse.png)
- **Contacts** — shows the total number of contacts assigned to the user, along with the number of newly created contacts during the selected reporting period.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-tdqh1way.png)
- **Events** — summarizes actions performed by the user, including created leads, contacts, and companies, pipeline stage changes, notes, attachments, emails, completed tasks, and inbound and outbound calls. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-g686z60l.png)
- **Tasks** — breaks down the user's activities by task type. For each task type, the report displays the number of **New**, **Expired**, and **Closed** tasks, making it easy to monitor task completion and workload. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/track-your-teams-performance-image-eyquy9qd.png)

## Related

- [Set up Kommo for a sales team](/set-up-kommo-for-a-sales-team.md)
- [Manage leads from advertising campaigns](/manage-leads-from-advertising-campaigns.md)
- [Explore and customize the Kommo interface](/kommo-interface.md)