---
title: "Invite your teammates"
slug: "invite-teammates"
description: "Add teammates to your Kommo workspace so you can share leads, assign tasks, and collaborate on deals in real time."
updated: 2026-04-13T18:37:44Z
published: 2026-04-13T18:37:44Z
canonical: "support.kommo.com/invite-teammates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite your teammates

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial)
> - Administrator (Admin) access in Kommo
> - A valid email address for each teammate you want to invite
> 
> **Keep in mind:**
> 
> - Only Admins can invite new users or assign roles
> - Each invited user needs to accept their email invitation to access the workspace
> - The number of users depends on your Kommo plan

When you first create a Kommo account, you’re the **account admin** by default.

Inviting teammates allows your whole team to manage leads together, send messages from shared channels, and stay aligned throughout the sales process.

## How to invite teammates

1. Go to **Settings → User management**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-j9i511mh.png)
2. Click **+ Add user** in the upper-right corner.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-fv5pphjr.png)
3. Enter the teammate’s **name** and **email address**. You can also set an initial password for them.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-wo5qr58z.png)
4. If they already have a Kommo account, enter their email address in the input field, then click **add [email address]**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-3s6z7c3w.png)
5. (Optional) Assign them to a **group** (e.g., Sales, Marketing, Support). [Learn how to create user groups here.](/v1/docs/new-kb-create-user-groups-setup)![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-bg2ti72t.png)
6. Choose their **permissions** or **role** (Admin or create a custom role).![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-pzbb6dxe.png)
7. Click **Save** — they’ll receive an email invitation to join.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-y5omr96t.png)

> [!NOTE]
> **Note:** If your teammate doesn’t receive the invite, ask them to check the spam folder or whitelist Kommo emails.

## Accepting an invitation

If you’ve been invited to an existing workspace:

1. Open your **email invitation** from Kommo. Click **Go to account** or follow the provided link.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-0l0c6rhp.png)
2. Log in (or sign up if new) to access the workspace.

Once accepted, your user profile will appear in **Settings → User management**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-29pg9oan.png)

## Manage roles and permissions

Admins can edit user access anytime:

1. Go to **Settings → User management**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-qzuv29xv.png)
2. Tick the box near a teammate’s name to **change their group**, **remove** or **disable** them. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-qgdoaxji.png)
3. Click their name to edit their **role** or **permissions**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-invite-your-teammates-setup-image-5n56dahz.png)
4. Save changes to update access instantly.

> [!WARNING]
> **Tip:** Use permissions to control who can delete leads, view pipelines, or edit integrations — keeping your workspace secure and organized.

## Verify the setup

After inviting teammates:

- Check **Settings → User management** to confirm their status shows **Active**.
- Ensure each teammate can log in and see assigned leads or pipelines.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).

## Related

- [Connect your first channel](/connect-channel.md)
- [WhatsApp Business overview](/whatsapp-business-overview.md)
- [Connect WhatsApp Business to Kommo](/connect-whatsapp-business-to-kommo.md)