---
title: "Data protection and security overview"
slug: "security-overview"
description: "Learn how Kommo protects your data with built-in security controls, compliance standards, and tools that keep your workspace safe."
updated: 2026-02-20T13:37:29Z
published: 2026-02-20T13:37:29Z
canonical: "support.kommo.com/security-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data protection and security overview

> [!NOTE]
> **What you’ll need:**
> 
> - A verified email and phone number for account security features
> - Administrator (Admin) access to manage workspace-wide security settings
> - Recommended: Enable two-factor authentication (2FA) for all users
> 
> **Keep in mind:**
> 
> - Only Admins can edit global security settings
> - Connected third-party integrations must meet Kommo’s security requirements

Kommo is designed to keep your customer data, conversations, and workflows secure — so your team can work confidently without compromising privacy or compliance.

## How Kommo protects your data

Kommo uses industry-standard security practices to safeguard every interaction inside your CRM — from messages and leads to automations and reports.

With Kommo, you can:

- Protect sensitive customer data with secure data storage and access controls
- Control who can see or change data using roles, permissions, and 2FA
- Meet GDPR and other global compliance requirements
- Monitor account activity with logs and security tools

## Security and data management features

- **Two-step verification**

Add an extra verification step at login to prevent unauthorized access — even if a password is compromised. [**[Learn how to enable two-step verification →]**](/v1/docs/new-kb-two-step-verification-setup)
- **Export or delete your data**

Download your workspace data or permanently delete records to meet legal, compliance, or internal policy requirements. [**[Learn how to export or delete your data →]**](/v1/docs/new-kb-export-your-data-setup)
- **Backup and restore data**

Protect against accidental changes or data loss with backups and restore options that help maintain long-term data integrity. [**[Learn how to manage backups and restore data →]**](/v1/docs/new-kb-backup-and-restore-your-data-setup)

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).

## Related

- [Fix login or access problems](/access-troubleshooting.md)
- [Edit your profile information](/edit-profile-information.md)
- [Manage your Kommo account](/manage-account.md)