… to your Meta Business Manager to connect your number. An active WhatsApp Business integration in Kommo. See how to connect WhatsApp Business. Your number must not already be connected to another WhatsApp integration. Limitations: Migration is only available for numbers …

… supports WhatsApp usernames Kommo supports WhatsApp’s new communication model, where a client’s phone number may be hidden. If WhatsApp does not provide the phone number, Kommo continues communication using the available WhatsApp data. Kommo supports: Communicating via WhatsApp …

… available features, key requirements, and how to start using WhatsApp Business for secure, scalable messaging within your CRM. What is WhatsApp Business integration? WhatsApp Business integration is Kommo’s official solution for managing WhatsApp conversations inside your CRM, built on …

… Marketing Messages API. MM API is used exclusively for sending marketing messages. Other message types will be sent via standard WhatsApp messaging. What is the WhatsApp Marketing Messages API? The WhatsApp Marketing Messages API is a dedicated WhatsApp Business feature …

… WhatsApp's Commerce Policy: When offering products or services for sale, all related messages and multimedia content must comply with WhatsApp's Commerce Policy, including prices, descriptions, fees, taxes, and legal disclosures. Message templates violate WhatsApp's Business Policy: Avoid …

… messages that are no older than 30 days. To connect WhatsApp Business app to Kommo, follow these steps: Go to WhatsApp Business .   Click +Install. Click Link WhatsApp Number → Click Next. Choose WhatsApp Business app and click Continue with Facebook .   Click …

… function before sending them to leads. It connects via QR code and there's no need to set up a WhatsApp Business integration. With this feature, you can send yourself a sample broadcast in WhatsApp to understand the flow, check …

… to business customers using WhatsApp Business and any changes to the WhatsApp Business app after onboarding. Existing features on the WhatsApp Business App Changes to features on the WhatsApp Business App AFTER onboarding to WhatsApp Business Is the WhatsApp Business …

contact us via WhatsApp .

… number is active and connected ( Error 3136 ), it means the number is no longer active or properly linked to your WhatsApp Business Account. This can happen if: The number was deleted from WhatsApp Manager. The WhatsApp Business Account was removed …

… fill in the details) . Click Next . Select Start a new WhatsApp phone number , and then click Next . Select Create a WhatsApp Business account and Create a new WhatsApp Business profile . Click Next . Fill all details about your new WhatsApp Business …

… API? There are two ways to enable the Marketing Messages API: Via the WhatsApp Business integration Via broadcasting Via the WhatsApp Business integration Go to Whatsapp Business. Click Connect .  Connect the integration if necessary. Learn how to connect WhatsApp Business …

… WhatsApp Business Account. Same WhatsApp Business Account connected to Kommo. A catalog created in Meta Commerce Manager (catalogs from the WhatsApp Business app aren’t supported). The catalog linked to your WhatsApp Business account in Meta WhatsApp Manager. Marketing message …

… WhatsApp (WhatsApp Web > Logged in devices) and use your phone at least once within 14 days. How to set up WhatsApp Lite Once you add your first WhatsApp number, you will see the integration settings window. Here you can delete …

… steps: Make sure your WhatsApp number is already connected in Kommo. If it’s not, follow this guide to connect WhatsApp Business in Kommo.  Important : Your WhatsApp number needs to be linked to a WhatsApp Business account in the same …

… approved by Meta, its statistics won’t be available. Learn more about how to get your template approved. What are WhatsApp analytics? WhatsApp analytics in Kommo helps you understand exactly how your WhatsApp channel is being used and how much …

… to apply for the WhatsApp Official Business Account blue badge. Note: Business verification alone doesn’t qualify your number for WhatsApp’s Official Business Account. Learn more about applying for the WhatsApp Official Business Account in our article. How to …