… shown in the screenshot (with two conditions: Until message received and Timer ), the bot will only follow one condition. If Salesbot receives a message before the timer expires, it will proceed with the step after the Until message received condition …

… user or create a task for the new user to review the lead's information For more information on creating Salesbots, refer to our article on Creating Salesbots . Tag triggers Tag triggers activate bots based on tag actions: - When a …

… go wrong if Salesbots interfere with each other. To learn about creating chatbots, refer to our How to create a Salesbot article . What are salesbot interruptions? Sometimes, when multiple bots are triggered in the same customer conversation, they can interrupt …

reaction. The bot acknowledges the client's feedback, which you can also change according to your liking, thanking them for sharing their expe Bot closes the conversation and stops. Ask leads to share their contact information to opt into …

… your bot to help you identify where the Salesbot is not effectively taking a client further through the sales process. Salesbot stats Head over to Chats > Gear icon > Templates & Bots > Salesbots , to access the list of your salesbots. In addition …

If you have not created a Salesbot yet, you should! Check our instructions on how to make one here . Once your Salesbot is set up, you can further refine it using Salesbot triggers. This article will guide you through the …

… your previously created Salesbots (if there are any), so you can either edit them or create a new one. Importing Salesbots You can also simply import your Salesbots from another Kommo account. Open Settings → Communication tools → Find the Salesbots section …

In today's fast-paced business world, customer engagement is paramount, and personalization is key. With the Round Robin feature in Salesbot, you can effortlessly test and optimize your Salesbot menu usage. In this article, we'll delve into how …

… voice messages to your Salesbot in a few ways: From Settings → Communication Tools → Salesbot From Chats → Gear icon → Templates & Bots → Salesbot From Leads → Automate → +Add Trigger → Salesbot Create or edit a Salesbot Once in the Salesbot section, follow these steps …

The Salesbot can change custom fields. It’s a great way to request for an email address or a phone number in the chat. In order to pick the field you’d like to request the chat user to fill …

… If it finds a match, it automatically triggers the corresponding action — such as sending a predefined reply or launching a Salesbot sequence — helping you respond faster and more accurately without manual input. To learn more about how Salesbot works, check …

trigger to start the Salesbot. By following these steps, you’ll be able to set up the Meta Conversions API effectively, ensuring you can track and optimize your ad performance with ease. If you need more help with setup or …

through a chat . Send through Salesbot Use Salesbot to send catalog templates automatically as part of a chat flow. You can recommend products based on a client’s answers, needs, or a pipeline stage. Example: Set Salesbot to ask about …

What you’ll need: Available on Advanced and Enterprise plans (or during a 14-day trial) for Broadcasts and Salesbot, and on all plans for lead chats. MM API requires a connected ad account. Without it, this feature cannot be …

What you’ll need Available on Advanced and Enterprise plans (or during a 14-day trial) for Broadcasts and Salesbot, and on all plans for lead chats. A WhatsApp Business account with at least one approved marketing template ready for …

What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) Keep in mind: Only Admins can create, edit, or delete chat templates Only Admins can set up Salesbot and broadcasts WhatsApp Business templates must be …

What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial). Admin access in Kommo to set up the Chat inbox At least one connected messaging channel A configured AI agent or Salesbot to use automated …

What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial). Administrator (Admin) access in Kommo to add triggers and set up automations. Keep in mind: To use the AI agent or Salesbot, you need to …

… users with the Admin role can set availability and add booking types. Notifications to leads can be sent only via Salesbot , which is available on Advanced and higher plans . In this guide, you will learn how to manage bookings in …