Documentation Index

Fetch the complete documentation index at: https://support.kommo.com/llms.txt

Use this file to discover all available pages before exploring further.

59 results found for "salesbot"
Salesbot
Knowledge base
English
Salesbot triggers overview
Knowledge base
English
… user or create a task for the new user to review the lead's information For more information on creating Salesbots, refer to our article on Creating Salesbots . Tag triggers Tag triggers activate bots based on tag actions: - When a …
Salesbot overview
Knowledge base
English
… one character for the step to be activated. To get a better idea of how to create commands for the Salesbot via coding, please see the Salesbot article in our knowledge base for developers. Widget This step has third-party …
Manage Salesbot interruptions
Knowledge base
English
… go wrong if Salesbots interfere with each other. To learn about creating chatbots, refer to our How to create a Salesbot article . What are salesbot interruptions? Sometimes, when multiple bots are triggered in the same customer conversation, they can interrupt …
Use Salesbot templates
Knowledge base
English
reaction. The bot acknowledges the client's feedback, which you can also change according to your liking, thanking them for sharing their expe Bot closes the conversation and stops. Ask leads to share their contact information to opt into …
Track Salesbot analytics
Knowledge base
English
… your bot to help you identify where the Salesbot is not effectively taking a client further through the sales process. Salesbot stats Head over to Chats > Gear icon > Templates & Bots > Salesbots , to access the list of your salesbots. In addition …
Configure your Salesbot triggers
Knowledge base
English
If you have not created a Salesbot yet, you should! Check our instructions on how to make one here . Once your Salesbot is set up, you can further refine it using Salesbot triggers. This article will guide you through the …
Create a Salesbot in Kommo
Knowledge base
English
… your previously created Salesbots (if there are any), so you can either edit them or create a new one. Importing Salesbots You can also simply import your Salesbots from another Kommo account. Open Settings → Communication tools → Find the Salesbots section …
Round Robin in Salesbot overview
Knowledge base
English
In today's fast-paced business world, customer engagement is paramount, and personalization is key. With the Round Robin feature in Salesbot, you can effortlessly test and optimize your Salesbot menu usage. In this article, we'll delve into how …
Send voice messages via Salesbot
Knowledge base
English
… voice messages to your Salesbot in a few ways: From Settings → Communication Tools → Salesbot From Chats → Gear icon → Templates & Bots → Salesbot From Leads → Automate → +Add Trigger → Salesbot Create or edit a Salesbot Once in the Salesbot section, follow these steps …
Filling custom field data
Knowledge base
English
The Salesbot can change custom fields. It’s a great way to request for an email address or a phone number in the chat. In order to pick the field you’d like to request the chat user to fill …
Set up Power-up
Knowledge base
English
… If it finds a match, it automatically triggers the corresponding action — such as sending a predefined reply or launching a Salesbot sequence — helping you respond faster and more accurately without manual input. To learn more about how Salesbot works, check …
Set up Meta Conversions API (CAPI)
Knowledge base
English
trigger to start the Salesbot. By following these steps, you’ll be able to set up the Meta Conversions API effectively, ensuring you can track and optimize your ad performance with ease. If you need more help with setup or …
Enable WhatsApp Marketing Messages API
Knowledge base
English
What you’ll need: Available on Advanced and Enterprise plans (or during a 14-day trial) for Broadcasts and Salesbot, and on all plans for lead chats. MM API requires a connected ad account. Without it, this feature cannot be …
WhatsApp Marketing Messages API overview
Knowledge base
English
What you’ll need Available on Advanced and Enterprise plans (or during a 14-day trial) for Broadcasts and Salesbot, and on all plans for lead chats. A WhatsApp Business account with at least one approved marketing template ready for …
Automate pipeline actions
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial). Administrator (Admin) access in Kommo to add triggers and set up automations. Keep in mind: To use the AI agent or Salesbot, you need to …
Use Meta’s opt-in feature for messaging
Knowledge base
English
… those steps yet, the Subscribe (Meta) option will remain disabled. Once you have this done: Navigate to the Communication tools > Salesbots > Create or import a new bot or Select an existing bot . In the Salesbot visual builder, click Add next …
Manage bookings in Kommo
Knowledge base
English
… users with the Admin role can set availability and add booking types. Notifications to leads can be sent only via Salesbot. In this guide, you will learn how to manage bookings in Kommo: Manage bookings in different views Create a …
Connect Stripe to Kommo
Knowledge base
English
… to you and you want to ask them if they want to receive an invoice. If they say 'yes', the Salesbot sends them an invoice. To make this automatization, we will set up: Step 1 - 'Send message'. Send the question …
Set up digital pipeline triggers
Knowledge base
English
… place the trigger. Salesbot Salesbots can automatically answer your clients, handle tasks, qualify leads and much more. By placing a Salesbot in your Digital Pipeline as a trigger, you can automate your entire sales process. To set a salesbot as …