Documentation Index

Fetch the complete documentation index at: https://support.kommo.com/llms.txt

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56 results found for "billing"
Billing limits and FAQ
Knowledge base
English
… details here . Invoices & billing details Q: Where can I find my invoices? A: You can find all your invoices in Billing → Order history . Q: Can I update my billing information? A: Yes. You can update your billing information when creating …
Billing & payments
Knowledge base
English
Admin, billing & security
Knowledge base
English
Fix billing or payment issues in Kommo
Knowledge base
English
… payment attempt fails . What to check: Did you receive a payment failure email? Is there a Pending renewal order in Billing? Has your saved card expired or been replaced? What to do: Go to Settings → Billing → Order history Open the …
Kommo plans & billing overview
Knowledge base
English
… scale your workspace as your team grows — from choosing a plan to managing payments and invoices in one place. Plans & billing options Use the billing section to review plans, manage payments, and track invoices. Compare available plans Review the differences …
Users, roles & access
Knowledge base
English
Data protection and security overview
Knowledge base
English
What you’ll need: A verified email and phone number for account security features Administrator (Admin) access to manage workspace-wide security settings Recommended: Enable two-factor authentication (2FA) for all users Keep in mind: Only Admins can edit global …
Manage workspace settings
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) Administrator (Admin) access in Kommo (required for workspace-wide settings) Updating workspace settings ensures the correct information appears across your account and in customer communications …
Security & access control
Knowledge base
English
Create user groups in Kommo
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial) Administrator (Admin) access in Kommo Users already added to your workspace Keep in mind: Group access depends on the permission settings applied separately Changes …
Manage seats in Kommo
Knowledge base
English
… a user also frees a seat, but billing updates depend on your plan and billing cycle To review or adjust billing: See Manage your Kommo subscription See Add or remove seats from your plan See Plans & billing overview If you …
Manage auto-renewal payments in Kommo
Knowledge base
English
… Your subscription is renewed automatically If the payment fails: You receive an email notification The order appears as Pending in Billing The error reason is shown Kommo retries the charge every 24 hours (unless renewal payments are disabled), with up …
Edit your profile information
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) Keep in mind: If two-factor authentication (2FA) is enabled, you must disable it before changing your email Your profile controls how you appear in …
Account & workspace
Knowledge base
English
Manage your IP whitelist in Kommo
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial) Administrator (Admin) access in Kommo A list of trusted static IP addresses Access to your current IP address Keep in mind: Add your current …
View and download invoices in Kommo
Knowledge base
English
… your order history and how to download invoices in just a few clicks. View your order history Go to Settings → Billing, open the Order history tab . Note : If you’re on a Trial and haven’t made any purchases yet …
Compare Kommo plans
Knowledge base
English
more likely to convert. Segments for ad campaigns : Organize your clients into groups to reach them in your campaigns. Easy invoicing with Bling : Simplify invoicing directly within Kommo. Add-on trigger pack: Extend automation with additional trigger actions. Search in …
Export your data
Knowledge base
English
What you’ll need Any active Kommo plan Permission to export leads, contacts, companies or tasks Optional: Filters to export specific segments Enough local storage to download exported files Keep in mind Lead exports are limited to 500 records per …
Delete your Kommo account (admins only)
Knowledge base
English
Kommo has a new left menu . Some images in this article may look different from what you see in your account. We’ll update them soon. Unleashing the full power of Kommo involves effortlessly managing multiple accounts, tailoring your experience …
Set up country-based workspace access in Kommo
Knowledge base
English
What you’ll need Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial) Admin access in Kommo Keep in mind Country-based workspace access is required for all new paid accounts in Brazil . After you set it …