Salesbot overview
Knowledge base
English
within a single step or create multiple conditions for different conversation paths. This helps you customize the bot’s responses based on what the client says. For example, if a client types “Hello,” the bot can reply with “Welcome …
Overview
Knowledge base
English
Become a Kommo partner
Knowledge base
English
client’s account information and status in the Accounts section, including the expiration date of their trial period and their subscription plans after they make a purchase. Payments Once your client is ready to purchase a Kommo subscription, you’ll …
WhatsApp Business API sunsetting
Knowledge base
English
Kommo has a new left menu . Some images in this article may look different from what you see in your account. We’ll update them soon. Requirements: Access to your Meta Business Manager to connect your number. An active WhatsApp …
E-commerce integrations
Knowledge base
English
Add a website chat button to your Wix website
Knowledge base
English
Requirements: You need a Wix account with an active website. Only Wix administrators can install and manage the chat button. A Kommo account is required (any plan or a 14-day trial). Kommo’s website chat button lets you chat …
Log in to Kommo
Knowledge base
English
Struggling to log into your account? Don’t worry, we’ve got your back! When you open Kommo’s homepage , you can find the Go to account button in the upper right corner. Just click on it to access a …
Set up Kommo for a sales team
Knowledge base
English
daily views for reps and managers Sales rep view Each rep should be able to find: New leads assigned to them Unanswered conversations Tasks due today Overdue tasks Leads without a next task High-priority leads Leads waiting for a …
Manage auto-renewal payments in Kommo
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, or Enterprise) Admin access in Kommo A valid payment method: Brazil: Credit card (payments accepted in BRL, installment payments are available) Other countries: Card or PayPal (payments accepted in USD …
Manage your Kommo subscription
Knowledge base
English
What you’ll need: Admin access in Kommo A valid payment method: Brazil: Credit card or Pix (payments accepted in BRL, installments are available for credit card payments) Other countries: Card or PayPal (payments accepted in USD) Keep in mind …
Users, roles & access
Knowledge base
English
Connect Zillow to Kommo
Knowledge base
English
Zillow is a leading real estate marketplace with listings in the USA and Canada. Buy, sell & rent homes, connect with real estate agents and home pros. With Kommo’s Lead scraper extension you will be able to easily grab new …
Use Task Suggestions
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial) Note: Task Suggestions are not available on Base and Advanced plans created before May 4, 2026. Admin or Owner access to enable this feature …
Purchase Chats API messages add-on
Knowledge base
English
What you’ll need: A Kommo account on the Pro or Enterprise plan. Learn more about Kommo plans here . Admin access in Kommo. An external AI service or integration. Keep in mind: Trial accounts include 100 Chats API messages, which …
Kommo partners
Knowledge base
English
Connect JotForm to Kommo
Knowledge base
English
JotForm is a super powerful platform for creating forms. And it’s not because it is powerful that it isn’t simple to use. JotForm is highly intuitive and has a very user friendly interface. So, if your intention is …
AI agent limits
Knowledge base
English
What you’ll need: Available during the 14-day trial and on Advanced, Pro, and Enterprise plans. Base plan accounts can continue using the AI agent if it was activated previously. Keep in mind: You can create multiple AI agents …
Invite your teammates
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) Administrator (Admin) access in Kommo A valid email address for each teammate you want to invite Keep in mind: Only Admins can invite new users …
Review your team’s sales performance
Knowledge base
English
widgets . Compare teammates’ work A fair comparison separates the opportunities a teammate received from how they handled those opportunities and the result they produced. Use the same context When comparing users, apply the same: Date range Pipeline and stages Lead …
Choose the best Kommo setup path for your business
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) A basic understanding of where most new client inquiries come from Keep in mind: Start with one main business goal and one lead source You …