Documentation Index

Fetch the complete documentation index at: https://support.kommo.com/llms.txt

Use this file to discover all available pages before exploring further.

Results (328)
Set up AI agents
Knowledge base
English
intent behind custom inputs, but it may not always work as expected. You can decide if all WHEN conditions must be met, or any condition is enough to trigger the DOs. Note: To delete a WHEN or a DO, hover …
E-commerce integrations
Knowledge base
English
Security best practices in Kommo
Knowledge base
English
Keeping your Kommo workspace secure is a shared responsibility between Kommo and your team. Kommo provides built-in security tools — and configuring them correctly helps protect your data, users, and customer conversations. This guide walks you through recommended security settings …
Kommo basics: how the platform works
Knowledge base
English
Kommo is a messenger-based CRM that helps you turn conversations into sales. Everything is built around how real sales teams work — chats, follow-ups, and deals moving forward. This article explains the core Kommo concepts and how they work …
Connect Zillow to Kommo
Knowledge base
English
Zillow is a leading real estate marketplace with listings in the USA and Canada. Buy, sell & rent homes, connect with real estate agents and home pros. With Kommo’s Lead scraper extension you will be able to easily grab new …
Manage ecommerce orders in Kommo
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial). The AI agent is available with an active 14-day trial, and as a paid add-on on Pro and Enterprise plans (after the trial …
Telegram
Knowledge base
English
Master Metrics overview
Knowledge base
English
What you’ll need: Available on all Kommo plans ( Base, Advanced, Pro, Enterprise , or a 14-day trial ). A Master Metrics account (free trial available). Admin role in Kommo to authorize the first connection. Keep in mind: The integration allows …
Set up user permissions for pipelines
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial). Admin access in Kommo. Keep in mind: Pipelines can only be hidden for specific roles, not for individual users. This guide explains how to set …
Assist customers with Kommo AI agent
Knowledge base
English
What you’ll need: Available with an active 14-day trial, and as a paid add-on on Base, Advanced, Pro and Enterprise plans (after the trial). Keep in mind: DO actions such as Manage tags and Set field are …
Use the booking page in Kommo
Knowledge base
English
What you’ll need: Available on the Pro and Enterprise plans, and 14-day trial. Admin access in Kommo. Keep in mind: Bookings are available only if at least one booking type and time slot are configured. The booking page …
Google Calendar overview
Knowledge base
English
What you’ll need: Available on all Kommo plans (Base, Advanced, Pro, Enterprise, or a 14-day trial) A Google account. Keep in mind: With a free Google account, you can create one Appointment Schedule page on your main calendar …
Connect Mercado Pago to Kommo
Knowledge base
English
Click + Add → The Mercado Pago trigger is added to the Discussions stage, the trigger settings window will open. Uncheck the Change Status option, then click Done → The trigger configuration window is minimized. Next, click Save in the upper right corner …
Automate Instagram comment replies
Knowledge base
English
If you’re a creator, influencer, or small business owner selling through Instagram, keeping up with comments can be overwhelming. Manually replying to each one takes time, and missing important interactions can cost you leads or sales. The Instagram comments …
Kommo mobile app
Knowledge base
English
Connect Bling to Kommo
Knowledge base
English
Requirements: A Bling account. Any Kommo plan (Base, Advanced, Pro, or Enterprise) or an active 14-day trial. Limitations: Only the Brazilian version of Bling is supported in Kommo. The integration supports Brazilian phone numbers only. Bling is a cloud …
Troubleshooting
Knowledge base
English
Connect Cal.com to Kommo
Knowledge base
English
yet? Sign up for our 14-day free trial or book a live demo .
Testing WhatsApp broadcasts
Knowledge base
English
Requirements: The broadcasting feature is available in Advanced and Enterprise plans or an active 14-day trial. Limitations: Most broadcast features are disabled in test mode. A test broadcast can only be launched once. Broadcasting test mode is a preview …
Connect your first channel
Knowledge base
English
What you’ll need: Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial) Administrator (Admin) access in Kommo An account for the channel you want to connect (e.g., WhatsApp Business, Instagram Business, or Facebook Page) Keep in …