---
title: "How to use Master Metrics"
slug: "master-metrics-use"
description: "Explore Master Metrics to organize your Kommo data using dashboards, widgets, and other helpful tools."
updated: 2026-03-12T10:57:40Z
published: 2026-03-26T10:48:46Z
canonical: "support.kommo.com/master-metrics-use"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use Master Metrics

> [!NOTE]
> What you’ll need:
> 
> - Available on all Kommo plans (Base, Advanced, Enterprise, or a 14-day trial).
> - A [Master Metrics](https://mastermetrics.com/) account (free trial available).
> - Admin role in Kommo to authorize the first connection.
> 
> Keep in mind:
> 
> - The integration allows one-way data sync, meaning you can’t edit or delete Kommo data from within Master Metrics.
> - Sync frequency depends on your Master Metrics plan — free plans refresh once per day, while paid plans update multiple times a day.

In this guide, you’ll learn how to use Master Metrics: build and explore dashboards, add widgets, create custom metrics, and work with other key features.

## How to use Master Metrics?

### Create a dashboard

1. Open the **left menu** and select **Dashboards**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-e1t6m2cd.png)
2. Click **+ Add dashboard**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-kb8z09os.png)
3. You’ll see three options: **Create a blank dashboard, Start from a template** and **Clone an existing dashboard**.
4. Select **Create a blank dashboard**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-jozdbxq0.png)

That’s it! Your dashboard is ready to go.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-exwmu64r.png)

> [!WARNING]
> **Important:** Once created, you can manage your dashboard by clicking the **three dots** next to *Untitled*. There, you can rename, refresh, duplicate, share, set preferences, or delete it.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-des2pf0o.png)

### Create a widget

Once you’ve created a dashboard, you can start adding **widgets**:

1. On the right, click **Add widget**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-a69eyvq7.png)
2. You’ll see two options: **Choose prebuilt widget** or **Choose widget from scratch**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-142renne.png)
3. Click **Choose widget from scratch** to open the widget type list.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/how-to-use-master-metrics-image-uw6ysav3.png)

From here, choose the type of widget you want to add.

### Available widgets

1. **Metric (card)** — Shows a single key number in a compact card, such as total leads, deal value, contacts, or companies for a selected period.
2. **Powertable** — Splits metrics into rows and columns to analyze data by categories like source, status, manager, or custom fields. Can be exported to Google Sheets.
3. **Table** — Displays multiple metrics together in a grid, grouped by day, week, month, quarter, or year.
4. **Bar chart** — Compares data across time or categories using horizontal bars.
5. **Line chart** — Visualizes trends and changes over time, making it easy to track growth or decline.
6. **Column chart** — Uses vertical columns to compare values between periods or categories.
7. **Pie chart** — Shows how data is distributed across categories as percentages or absolute values.
8. **Multiaxis chart** — Combines multiple metrics in one chart, each with its own axis, to compare values with different scales.
9. **Overview widget — by Client** — Displays performance data for each client in a single table, combining metrics from Kommo and connected platforms.
10. **Overview widget — by Campaign** — Shows campaign-level performance across connected platforms, allowing easy comparison of results.
11. **Custom metric** — User-defined formulas based on Kommo data that calculate custom KPIs and can be added to Metric widgets.

[Learn more about each widget.](https://help.mastermetrics.com/en/articles/12270622-dashboards-components)

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).

## Related

- [Master Metrics overview](/master-metrics.md)
- [Connect Master Metrics to Kommo](/master-metrics-connect.md)