--- title: "Manage tags in Kommo" slug: "manage-tags-in-kommo" description: "Learn how to create, assign, search, color, unlink, and delete tags in Kommo to organize leads, contacts, companies, and customers more efficiently." tags: ["Filter Cards", "Lead Tags", "Tag Management"] status: "update" updated: 2026-08-06T15:06:42Z published: 2026-08-06T15:06:42Z canonical: "support.kommo.com/manage-tags-in-kommo" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.kommo.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage tags in Kommo > [!NOTE] > **What you’ll need** > > - Access to the lead, contact, company, or customer cards you want to organize. > - Administrator rights to manage all tags, control who can create tags, delete tags permanently, or change lead tag colors. > > **Keep in mind** > > - Unlinking a tag from every card does not delete it from Kommo. > - You cannot rename an existing tag. Instead, replace it with a new tag. > - Colors can be assigned only to lead tags. Tags are flexible labels that help you group and find leads, contacts, companies, and customers. You can also use tags to define conditions for automations. This guide explains how to add tags, filter cards by tags, and manage existing tags. ## Add tags to a card 1. Open the lead, contact, company, or customer card. 2. Click **#ADD TAGS** next to the card name. ![Lead management interface showing user details and options to add tags and contacts.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/automate-en(2).png) 3. Select an existing tag or enter a name to create one. 4. Select the tag you want to add. Kommo attaches the tag and saves the change automatically. If you are not an administrator, you can create new tags only when an administrator has allowed users to do so. ## Add tags to multiple cards You can add or remove tags from several leads, contacts, or companies at once. 1. Open the relevant list: - For leads, go to **Pipelines → All leads**. - For contacts or companies, go to **Lists → Contacts** or **Lists → Companies**. 2. Select the cards you want to update. 3. Click **EDIT TAGS** in the bulk actions toolbar. ![Kommo interface displaying active leads with options to edit tags and manage pipelines.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/edit-tags-en(1).png) 4. Select an existing tag or enter a name to create one. 5. Remove any tags that should no longer be linked to the selected cards. 6. Click **Save**. For more bulk actions, see [Manage leads, contacts and companies](/resources/docs/manage-leads-in-kommo). ## Add tags automatically To add or remove tags automatically, create a Salesbot and include the **Manage tags** step in its flow. 1. Go to **Pipelines**, open the required pipeline, and click **Automate**. 2. Under the stage where you want the automation to run, click **+ Add trigger**. 3. Select **Salesbot**, then create a new one. 4. In the Salesbot builder, add a new step and select **Action**. 5. Select **Manage tags**. Choose whether to add or delete tags, select the entity the action should apply to, and choose or create the required tags. 6. Connect the step to the rest of the Salesbot flow and save the bot. 7. Configure when the Salesbot should run and save the pipeline automation. When the Salesbot reaches the **Manage tags** step, it automatically updates the tags for the selected entity. For more details about Salesbot actions, see [Salesbot overview](/resources/docs/salesbot-overview). ## Find cards by tags 1. Open **Pipelines → All leads**, a specific pipeline, **Lists**, or **Customers**. 2. Click the **Search and filter** bar. 3. In the **Tags** section, select at least one tag. ![Manage lead properties and tags for effective sales tracking and organization.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/choose-tags-en(1).png) 4. If you select multiple tags, choose a condition: - **And** — show cards that have all the selected tags. - **Or** — show cards that have at least one selected tag. 5. Click **Apply**. The number next to each tag shows how many cards in the current section are linked to it. You cannot filter for cards that do not have any tags. In **Pipelines**, the tags shown in the filter depend on the selected pipeline. Open **All leads** to find tags across every pipeline. For more filtering options, see [Filter and search leads, contacts and companies](/resources/docs/filter-search). ## Manage tags as an administrator Tag management is available only to administrators. 1. Open **Pipelines**, **Lists**, or **Customers**. 2. Click the **Search and filter** bar. 3. Find the **Tags** section and click **Manage**. ![Overview of lead management interface with various lead categories and tagging options.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/manage-tags-en(2).png) In tag management, you can: - View and search all tags in the current section. - See how many cards are linked to each tag. - Create tags. - Delete tags permanently. - Allow or restrict users without administrator rights from creating tags. ### Unlink tags from cards Unlinking removes a tag from selected cards but keeps the tag available in Kommo. To unlink a tag from one card, open the card and remove the tag from the tag area. To unlink a tag from multiple cards: 1. Filter the cards by the tag you want to remove. 2. Select the relevant cards. 3. Click **EDIT TAGS**. 4. Remove the tag. ![Common tags for managing customer appointments and lead statuses in a software interface.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/common-tags-en(1).png) 5. Click **Save**. When a tag is no longer linked to any cards, it disappears from the regular tag filter. It remains in tag management until an administrator deletes it. ### Delete tags permanently Deleting a tag permanently removes it from tag management and every card linked to it. 1. Open tag management in the relevant section. 2. Find the tag you want to delete. ![Manage tags interface showing various tag options and their usage counts.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/manage-tags-en-1.png) 3. Delete the tag from tag management. > [!WARNING] > **Important:** A tag cannot be deleted if all the leads or contacts linked to it are currently in the Trash. ### Replace an existing tag Kommo does not support renaming tags. To change a tag name, replace the existing tag: 1. Filter cards by the tag you want to replace. 2. When working with leads, include all relevant pipeline stages in the filter. 3. Select all matching cards. 4. Click **EDIT TAGS**. 5. Remove the existing tag. 6. Create or select the replacement tag. 7. Click **Save**. 8. If the old tag is no longer needed, ask an administrator to delete it from tag management. ### Add colors to lead tags Administrators can assign colors to lead tags or change their existing colors. 1. Go to **Pipelines**. 2. Click the **Search and filter** bar. 3. In the **Tags** section, click **Manage**. ![Manage tags interface showing various categories and their respective counts for organization.](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/manage-tags-2-en(1).png) 4. Find the tag. 5. Set or change its color. Colored tags appear in: - Pipeline Kanban view. - Lead list view. - Lead cards. ## How tag changes work - When you assign a tag, it appears on the card and becomes available in the relevant filters. - Lead tags appear in the filter for the pipeline where they are used. Open **All leads** to view tags across pipelines. - When you unlink a tag from all cards, it disappears from the filter but remains in tag management. - When an administrator deletes a tag permanently, Kommo removes it from every linked card. - Tag colors appear only for leads, including in Kanban view, list view, and lead cards. ## Related - [Manage leads, contacts and companies](/manage-leads-in-kommo.md) - [Create your first lead](/create-lead.md)