---
title: "Manage Kommo mobile notifications"
slug: "manage-notifications-on-mobile-setup"
description: "Step-by-step guide to set up Kommo mobile notifications so you never miss messages, tasks, or lead updates."
updated: 2026-02-20T14:09:15Z
published: 2026-02-20T14:09:15Z
canonical: "support.kommo.com/manage-notifications-on-mobile-setup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Kommo mobile notifications

> [!NOTE]
> **What you’ll need:**
> 
> - Device notifications allowed for the Kommo app (iOS/Android settings)
> - Access to Kommo on desktop (notification triggers are configured there)
> 
> **Keep in mind:**
> 
> - Set notification triggers in Kommo on desktop (mobile app can’t change them)
> - What you can enable depends on your role and permissions
> - Your phone must allow Kommo notifications for push alerts to appear

Mobile notifications help you stay informed about important activity — without needing to keep the desktop app open. You can choose what triggers alerts and keep interruptions under control.

## Configure your mobile Kommo notifications

Choose which Kommo events trigger notifications on your phone.

1. Open **Kommo on desktop**.
2. Go to **Settings → Profile settings**. Scroll to **Notifications settings**.
3. In the **Mobile** column, select or clear notification checkboxes. Click **Save** in the top-right corner.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-notifications-on-mobile-setup-image-5fpgftsg.png)

Your changes apply immediately and sync with the mobile app.

## Verify notifications

Make sure everything is working correctly.

- Ask a teammate to send you a message
- Create a task assigned to you
- Get mentioned in a lead or conversation

You should receive a push notification on your phone within seconds.

If notifications don’t appear:

- Check notification permissions in your device settings
- Make sure Kommo notifications are enabled for the app
- Make sure your phone is online (Wi-Fi or mobile data)

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).

## Related

- [Kommo mobile overview](/app-overview.md)
- [Work with pipelines, chats, and tasks on mobile](/pipelines-mobile.md)
- [Install Kommo on iOS or Android](/install-app.md)