---
title: "Manage your IP whitelist in Kommo"
slug: "manage-ip-whitelist"
description: "Learn how to set up an IP whitelist in Kommo to control login access and protect your workspace from untrusted connections."
tags: ["IP Whitelisting", "Access Control", "Session History"]
status: "update"
updated: 2026-10-29T15:36:00Z
published: 2026-10-29T15:36:00Z
canonical: "support.kommo.com/manage-ip-whitelist"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your IP whitelist in Kommo

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial)
> - Administrator (Admin) access in Kommo
> - A list of trusted static IP addresses
> - Access to your current IP address
> 
> **Keep in mind:**
> 
> - Add your current IP before saving to avoid being locked out
> - Blocking untrusted API requests will disable the Kommo mobile app
> - VPN users may be blocked if their IP isn’t added
> - IP whitelisting applies to the entire workspace

IP whitelisting limits access to your account so only approved networks can log in — even if someone has valid login credentials.

## Set up the IP whitelist

Use this option to restrict login access to approved IP addresses:

1. Go to **Settings → User management**. Click the **three dots** in the top-right corner. Select **Whitelist of IP addresses**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-dgwm3e09.png)
2. Turn on **Whitelist of IP addresses**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-ujgzrlqp.png)
3. Enter your trusted IP addresses *(make sure to include your current IP)*.
4. **Optional:** Enable **Block untrusted API requests** to restrict API access to whitelisted IPs only. This will disable the Kommo mobile app and may affect integrations that use dynamic IPs.
5. Click **Save** to apply changes. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-x0jc6pub.png)

#### 

> [!NOTE]
> **Note:** Blocking API requests disables the Kommo mobile app because mobile devices use changing IP addresses.

## View logged-in IP addresses

Use session history to monitor active logins and devices:

1. Go to **Settings → Profile settings.**
2. Scroll to the **Sessions** section to see:
  1. Logged-in devices
  2. Last login time
  3. Region
  4. IP address
3. Click **Logout** next to any device to end its session.

> [!NOTE]
> **Note:** Sessions expire after 3 months of inactivity (or sooner if two-step verification is enabled). [Learn about two-step verification here.](/resources/docs/two-step-verification)
> 
> ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-q7ai4tn9.png)

## 

If you see an unfamiliar device, change your password immediately. This will log you out of all active sessions.

## Verify your whitelist

Confirm that access restrictions work as expected:

- Log out and log back in from your approved network
- Test access from a non-whitelisted network
- If you’re unable to log in because your IP isn’t whitelisted, contact Kommo support to restore access.

## Related

- [Security best practices in Kommo](/security-best-practices-in-kommo.md)
- [Security settings in Kommo overview](/security-overview.md)
- [Manage workspace security in Kommo](/manage-workspace-security-in-kommo.md)