---
title: "Manage your IP whitelist in Kommo"
slug: "manage-ip-whitelist"
description: "Learn how to set up an IP whitelist in Kommo to control login access and protect your workspace from untrusted connections."
updated: 2026-04-14T09:56:52Z
published: 2026-04-14T09:56:52Z
canonical: "support.kommo.com/manage-ip-whitelist"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your IP whitelist in Kommo

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial)
> - Administrator (Admin) access in Kommo
> - A list of trusted static IP addresses
> - Access to your current IP address
> 
> **Keep in mind:**
> 
> - Add your current IP before saving to avoid being locked out
> - Blocking untrusted API requests will disable the Kommo mobile app
> - VPN users may be blocked if their IP isn’t added
> - IP whitelisting applies to the entire workspace

IP whitelisting limits access to your account so only approved networks can log in — even if someone has valid login credentials.

## Set up the IP whitelist

Use this option to restrict login access to approved IP addresses:

1. Go to **Settings → User management**. Click the **three dots** in the top-right corner. Select **Whitelist of IP addresses**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-dgwm3e09.png)
2. Turn on **Whitelist of IP addresses**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-ujgzrlqp.png)
3. Enter your trusted IP addresses *(make sure to include your current IP)*.
4. **Optional:** Enable **Block untrusted API requests** to restrict API access to whitelisted IPs only. This will disable the Kommo mobile app and may affect integrations that use dynamic IPs.
5. Click **Save** to apply changes. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-x0jc6pub.png)

#### 

> [!NOTE]
> **Note:** Blocking API requests disables the Kommo mobile app because mobile devices use changing IP addresses.

## View logged-in IP addresses

Use session history to monitor active logins and devices:

1. Go to **Settings → Profile settings.**
2. Scroll to the **Sessions** section to see:
  1. Logged-in devices
  2. Last login time
  3. Region
  4. IP address
3. Click **Logout** next to any device to end its session.

> [!NOTE]
> **Note:** Sessions expire after 3 months of inactivity (or sooner if two-step verification is enabled). [Learn about two-step verification here.](/v1/docs/new-kb-two-step-verification-setup)
> 
> **![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-manage-your-ip-whitelist-setup-image-q7ai4tn9.png)**

## 

If you see an unfamiliar device, change your password immediately. This will log you out of all active sessions.

## Verify your whitelist

Confirm that access restrictions work as expected:

- Log out and log back in from your approved network
- Test access from a non-whitelisted network
- If you’re unable to log in because your IP isn’t whitelisted, contact Kommo support to restore access.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).