---
title: "Merge duplicate leads, contacts and companies"
slug: "find-and-merge-duplicates"
description: "Learn how to merge duplicate leads, contact and companies in Kommo."
updated: 2026-06-11T15:23:21Z
published: 2026-06-11T15:23:21Z
canonical: "support.kommo.com/find-and-merge-duplicates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merge duplicate leads, contacts and companies

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan (Base, Advanced, Pro, Enterprise, or 14-day trial)

In Kommo, you can build your client database by adding leads, contacts, and companies and linking them together. If you already have an existing database, you can import it from a file or a spreadsheet. You can also connect your communication channels — such as WhatsApp, Instagram, or Facebook — so that all incoming client messages automatically create new leads in Kommo.

However, as your database grows, duplicate records can appear — for example, when importing multiple files or when the same client contacts you from different platforms.

Kommo has two tools to help with this: **duplicate control** to prevent duplicates from being created, and **record merging** to clean up any duplicates that already exist.

To learn more about duplicate control, see [this article.](/v1/docs/set-up-duplicate-control)

This step-by-step guide shows how to find and merge duplicate records in Kommo.

## Find and merge duplicates automatically

1. Go to **Lists → Contacts → … → Find duplicates**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/leads-contacts--companies-hub--spokes-5-image-stg4aev1.png)
2. Kommo will search for matching records and display them in a duplicate modal.
3. Choose which details should appear in the final record. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/leads-contacts--companies-hub--spokes-5-image-gxagtrp0.png)
4. Click **Merge this duplicate**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/leads-contacts--companies-hub--spokes-5-image-jo759thr.png)

The records will be merged into one and the window will close automatically.

Once you click **Find duplicates**, Kommo will show you all duplicate records one by one. For each duplicate, you can:

- **Merge** — combine the records into one
- **Skip** — leave both records as they are and move to the next duplicate
- **Cancel** — stop the process

You can also automatically find and merge duplicate leads — go to **Pipelines → All leads** and follow the same steps.

> [!NOTE]
> **Note:** When merging automatically, Kommo merges 2 duplicate records at a time.

## Merge duplicates manually

1. Go to **Lists** → **Contacts**.
2. Select the records you want to merge.
3. Click **Merge** in the toolbar. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/leads-contacts--companies-hub--spokes-5-image-4hand0xz.png)
4. Choose which details should appear in the final record.
5. Click **Merge this duplicate**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/leads-contacts--companies-hub--spokes-5-image-4qgtyshq.png)
6. Once the records are merged, click **Continue with CRM**.

You can also merge duplicate leads and companies manually — go to **Pipelines → All leads** or **Lists → Companies** and follow the same steps.

> [!NOTE]
> **Note**: You can merge up to 5 duplicate records at a time manually.

Learn how to import and export records in [this article](/v1/docs/import-data-into-kommo).

## Related

- [Leads, contacts & companies](/lead-profiles.md)
- [Set up Duplicate control](/set-up-duplicate-control.md)
- [Manage advanced import options](/manage-advanced-import-options.md)