---
title: "Filling custom field data"
slug: "filling-custom-field-data"
updated: 2025-12-05T09:21:47Z
published: 2026-03-26T10:53:05Z
canonical: "support.kommo.com/filling-custom-field-data"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Filling custom field data

The Salesbot can change custom fields. It’s a great way to request for an email address or a phone number in the chat. In order to pick the field you’d like to request the chat user to fill, select Set field.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/salesbot2.png)

Choose which field you want to fill and what kind of data you require.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/salesbot23.png)

You can have the Salesbot fill the following fields:

- Lead: ID - Receive the ID number of the lead
- Lead: Origin - Receive the Origin of the lead
- Lead: User ID - Receive the User ID
- Contact: ID - Receive the ID of the contact
- Client message - Receive the last chat message the user sent before this action was triggered.
- Manual Input - The Salesbot will reach out to the responsible user in Kommo and ask them to input data manually

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/salesbot12.png)

Need more help in setting up or troubleshooting? Contact us by sending an email to [support@kommo.com](mailto:support@kommo.com) or write to us on [Facebook](https://www.facebook.com/KommoCRM).

Not a user yet? Visit our [tour](https://www.kommo.com/product-overview/) page or contact us for a [demo](https://www.kommo.com/get-a-demo/).