---
title: "Enable WhatsApp Marketing Messages API"
slug: "enable-whatsapp-marketing-messages-api"
description: "Set up the WhatsApp Marketing Messages API to send large-scale campaigns with better delivery rates using your approved marketing templates."
updated: 2026-03-09T10:41:56Z
published: 2026-03-09T10:41:56Z
canonical: "support.kommo.com/enable-whatsapp-marketing-messages-api"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable WhatsApp Marketing Messages API

> [!NOTE]
> What you’ll need:
> 
> - Available on Advanced and Enterprise plans (or during a 14-day trial) for Broadcasts and Salesbot, and on all plans for lead chats.
> - MM API requires a connected ad account. Without it, this feature cannot be enabled.
> - [Valid payment method](https://business.facebook.com/billing_hub/accounts?business_id=) added to your WhatsApp Business account.
> 
> Keep in mind:
> 
> - MM API is used exclusively for sending marketing messages. Other message types will be sent via standard WhatsApp messaging.
> - Once MM API is enabled, all other eligible WhatsApp Business accounts in your Meta account will be connected to MM API automatically.

## How to enable the Marketing Messages API?

There are two ways to enable the Marketing Messages API:

- [Via the WhatsApp Business integration](/v1/docs/enable-whatsapp-marketing-messages-api#via-the-whatsapp-business-integration)
- [Via broadcasting](/v1/docs/enable-whatsapp-marketing-messages-api#via-broadcasting)

### Via the WhatsApp Business integration

1. Go to Whatsapp Business. Click **Connect**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/enable-whatsapp-marketing-messages-api-image-a091khjq.png)
2. Connect the integration if necessary. [Learn how to connect WhatsApp Business to Kommo.](/v1/docs/connect-whatsapp-business-to-kommo)

In the open modal window, click **Get started**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/enable-whatsapp-marketing-messages-api-image-53kmf3de.png)

### Via broadcasting

1. Open **WhatsApp** > **Broadcasting**. Click **New broadcast**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/enable-whatsapp-marketing-messages-api-image-pn9rezm1.png)

Learn more about [the broadcasting feature](/v1/docs/broadcasting-overview) and [how to set up broadcasting.](/v1/docs/customize-broadcasts-advanced-settings-and-channel-options)
2. A preset window will open. You can select a preset or click **Start from scratch** to create a custom broadcast. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/enable-whatsapp-marketing-messages-api-image-wvuavacn.png)
3. Open the Channel section. Click the **Get started**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/enable-whatsapp-marketing-messages-api-image-ka81hbdd.png)Log into your WhatsApp Business account. The rest of the process will be completed automatically.

> [!NOTE]
> **Note:** The connection process may take some time.
4. The setup is complete!

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo).

## Related

- [WhatsApp Business overview](/whatsapp-business-overview.md)
- [WhatsApp Marketing Messages API overview](/whatsapp-marketing-messages-api-overview.md)
- [Create and manage WhatsApp Business message templates](/manage-whatsapp-business-message-templates.md)
- [Manage WhatsApp chats in both Kommo and the app](/manage-whatsapp-chats-in-both-kommo-and-the-app.md)