---
title: "Create user groups in Kommo"
slug: "create-user-groups"
description: "Learn how to create user groups in Kommo to organize your team by department and manage access more efficiently."
updated: 2026-04-14T09:56:53Z
published: 2026-04-14T09:56:53Z
canonical: "support.kommo.com/create-user-groups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create user groups in Kommo

> [!NOTE]
> **What you’ll need:**
> 
> - Any Kommo plan (Base, Advanced, Pro, Enterprise, or a 14-day trial)
> - Administrator (Admin) access in Kommo
> - Users already added to your workspace
> 
> **Keep in mind:**
> 
> - Group access depends on the permission settings applied separately
> - Changes to groups affect visibility when **Team-wide access** is enabled

User groups help you structure your team (for example, Sales or Marketing) and apply team-wide access rules for pipelines and leads.

## Create user groups

Use group settings to create and manage team structures:

1. Go to **Settings → User management.**
2. Click the **three dots** in the upper-right corner → select **Group settings**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-create-user-groups-setup-image-3jjegt4t.png)
3. Create, rename, or delete groups as needed. Click **Save**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-create-user-groups-setup-image-1yzfklrm.png)

## Assign users to a group

Once groups are created, you can assign users to them at any time:

1. In **User management**, select one or more users using the checkboxes. Click **Change group**.![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-create-user-groups-setup-image-93kab3rc.png)
2. Choose a group from the dropdown. Click **Save**. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-create-user-groups-setup-image-ucvhxxo4.png)

> [!WARNING]
> **Tip:** When adding a new user, you can assign them to a group right away from the same page.

## Verify group assignment

Confirm that users were added to the correct group and access is applied properly:

- Users will appear under the selected group
- Their access follows group-level rules when **Team-wide access** is enabled in permissions

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).

## Related

- [Manage users and roles permissions](/manage-user-roles.md)
- [Invite your teammates](/invite-teammates.md)
- [Manage your Kommo account](/manage-account.md)