--- title: "Kommo mobile overview" slug: "app-overview" description: "Learn how to use Kommo Mobile to manage leads, chats, and tasks on the go — and stay connected to your CRM anytime, anywhere." updated: 2026-04-14T09:56:53Z published: 2026-04-14T09:56:53Z canonical: "support.kommo.com/app-overview" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.kommo.com/llms.txt > Use this file to discover all available pages before exploring further. # Kommo mobile overview > [!NOTE] > **What you’ll need:** > > - Available on all Kommo plans (Base, Advanced, Pro, Enterprise, or a 14-day trial) > - An **iOS or Android** device > - User permissions to access chats, leads, or tasks *(Admin role required for full access)* > > **Keep in mind:** > > - Push notifications must be enabled on your device > - Some features and settings are available only on the desktop version Kommo Mobile lets you stay connected to your CRM wherever you are — so conversations keep moving, deals don’t stall, and tasks don’t get missed, even when you’re away from your desk. With the mobile app, you can manage leads, reply to customers, and follow up with your team — all from your phone. ![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/new-kb-_-kommo-mobile-app-overview-overview-image-str5jkmz.png) ## What you can do with Kommo mobile Kommo Mobile helps you stay productive wherever you are. You can: - **Reply to customers faster:** Manage WhatsApp, Instagram, Telegram, and other connected channels from one inbox - **Work with leads anywhere:** Move leads between stages, update details, add notes, and upload files - **Stay on top of tasks:** View, create, and complete tasks without opening the desktop app - **Get real-time alerts:** Receive push notifications for new messages, lead activity, and task reminders - **Keep track of activity:** See recent updates, lead changes, and ongoing conversations across your workspace ## Inbox and conversations The mobile inbox brings all your customer conversations together in one place. From the app, you can: - Reply to client messages from all connected channels - See full conversation history linked to each lead - Assign tasks or continue discussions without switching tools You can also collaborate with your team: - Start internal chats with teammates - Create group chats - Mention teammates to draw attention to specific leads or messages - Share files and images directly in chats ## Leads and pipelines on mobile Kommo Mobile lets you work with leads wherever you are. You can: - View your pipelines and lead stages - Move leads between stages - Edit lead and contact details - See the full activity history for each lead - Add notes or create tasks directly from the lead card > [!NOTE] > **Note:** Pipeline structure (stages, names, rules) is configured on the desktop version. Any changes made there sync automatically to the mobile app. ## Tasks and reminders Tasks help you keep track of what needs to happen next — even on the move. In the mobile app, you can: - Create new tasks - View upcoming, overdue, or completed tasks - Edit task details and deadlines - Receive reminders so nothing slips through Tasks are always linked to leads or conversations, so you have full context when following up. ## Scanner: add leads instantly The mobile app includes a built-in business card scanner. You can: - Take a photo of a business card - Automatically convert it into a new lead - Save contact details without manual entry This is especially useful after meetings, events, or networking sessions. ## Notifications and mentions Kommo Mobile keeps you informed without requiring constant checking. You can receive notifications for: - New customer messages - Assigned or overdue tasks - Mentions in leads or team chats - Important lead activity > [!NOTE] > **Note:** Notification types are configured in the desktop version. Once set, they sync automatically to your mobile app. ## Mobile app vs desktop version Kommo Mobile complements the desktop version — each has its role. **Available only on desktop:** - Connecting WhatsApp Business and other channels - Managing pipeline structure and automations - Configuring notifications, permissions, and security - Email integration - Merging duplicate leads - Creating new task types **Available on mobile:** - Messaging and lead updates - Tasks and reminders - Notes and file uploads - Business card scanning - Real-time notifications Changes made on desktop sync instantly to the mobile app. ## Learn more about Kommo mobile ### **Install Kommo on iOS or Android** Download the app from the **App Store** or **Google Play**, log in to your Kommo account, and set up your preferences. [[Learn more →]](/v1/docs/new-kb-install-kommo-on-ios-or-android-setup) ### **Use pipelines on mobile (tbd)** View your pipelines, move leads between stages, update fields, and add notes — all directly from your phone. [[Learn more →]](/v1/docs/new-kb-use-pipelines-on-mobile-setup) ### **Manage notifications on mobile** Choose which alerts you receive and enable push notifications so you never miss important updates. [[Learn more →]](/v1/docs/new-kb-manage-notifications-on-mobile-setup) If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you. Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10). ## Related - [Explore and customize the Kommo interface](/kommo-interface.md) - [How Kommo works](/kommo-basics.md) - [Getting started with Kommo](/getting-started-overview.md)