---
title: "Add a website chat button to your Wix website"
slug: "add-a-website-chat-button-to-your-wix-website"
updated: 2025-12-02T14:48:37Z
published: 2026-03-26T10:59:17Z
canonical: "support.kommo.com/add-a-website-chat-button-to-your-wix-website"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.kommo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a website chat button to your Wix website

> [!NOTE]
> **Requirements:**
> 
> - You need a **Wix account** with an active website.
> - Only **Wix administrators** can install and manage the chat button.
> - A **Kommo account** is required (any plan or a 14-day trial).

Kommo’s website chat button lets you chat with visitors directly on your Wix website. Conversations are automatically saved in Kommo, making it easy to manage and follow up with customers.

## What is Wix?

Wix is a cloud-based website builder that allows users to create professional-looking websites without coding. It features drag-and-drop functionality, customizable templates, and an app marketplace for added tools, like Kommo’s website chat button.

Adding a chat button to your Wix website allows visitors to contact you instantly, improving engagement and lead management. All conversations are automatically saved in Kommo for easy tracking.

### Use cases

- **E-commerce businesses** – Provide instant customer support and assist shoppers with product inquiries.
- **Service providers** – Allow potential clients to schedule appointments or request more information.
- **Educational platforms** – Offer real-time assistance for students or online course participants.
- **Event organizers** – Handle attendee questions and provide quick event updates.

For more details on Kommo’s website chat button, [check out this guide](/v1/docs/create-and-install-a-website-chat-button).

## How to install the chat button on Wix

1. Log in to your Wix account. Open the **Wix App Market** and search for **Kommo**. Then, click **Add to Site.**

> [!NOTE]
> **Note**: Only Wix administrators can install the chat button.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/add-to-site-en.png)
2. Select **Agree & Add** to authorize the app.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/permission-en.png)
3. Log in or sign up for your **Kommo** account when prompted.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/sign-in-en.png)
4. Choose a chat button:

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/button-en.png)
  - If you **don’t have a chat button**, a new one will be created automatically.
  - If you **already have a chat button****,** select one from the list or click **Create new chat button.**
5. Open your **Wix website** and look for the chat button in the lower-right corner. Then, click the button and send a **test message.**

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/wcb-en.png)
6. Open **Kommo** and check if the message appears in your **Inbox**.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/kommo-view-en.png)

## Customizing the chat button

To customize your chat button:

1. Click **Start customizing** in Wix.
2. You'll be redirected to **Kommo**, where you can adjust the button’s appearance and settings.

For detailed customization steps, [read our website chat button customization guide](/v1/docs/customize-your-website-chat-button).

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/customizing-en.png)

## Managing your integration

Once installed, you can manage the chat button directly from your Wix dashboard:

- **Check unread chats** – See the number of unread messages and open Kommo Inbox.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/unread-chats-en.png)
- **Enable or disable the chat button** – Use the **Turn Off Chat Button** switch.

![](https://cdn.document360.io/56933ead-06fc-4574-95de-8fa458a5db1d/Images/Documentation/toggle-off-en.png)
- **Remove the chat button** – Logging out of Kommo will remove the chat button from your Wix website.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via [WhatsApp](https://api.whatsapp.com/send/?phone=14159141403&text&type=phone_number&app_absent=0). You can also [hire a Kommo partner](https://www.kommo.com/partners/) to do all the hard work for you.

Not a user yet? [Sign up for our 14-day free trial](https://www.kommo.com/product-overview/) or book a [free live demo](https://calendly.com/kommo-sales/demo?month=2022-10).